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Process Management Data

Successful organisations want to be fit for the future with processes that are effective, efficient, productive and timely.  They also need staff who are motivated and involved. In order to achieve these aims, organisations need to consider many of the different management and process improvement techniques that are available today.

Process Management Data (PMD) adds a new dimension to the control of end-to-end processes.  In most case, the techniques being considered use actual does-take times to assess and manage processes.  Unfortunately, these in-house timings do not provide a true baseline or benchmark for comparing, quantifying or improving processes.

PMD provides the opportunity to use and apply independently assessed should-take times to virtually any processes within any business environment.

All PMD services are tailored to meet your specific needs and situation so it is vital we understand these and your organisation before making any proposals. Therefore following an enquiry about PMD services we would recommend an initial on-site meeting, with no obligation on your part or expectation on ours.

The objectives of this meeting would be to:

  • Enable us to better understand
  • your needs
  • situation
  • objectives
  • issues and
  • if possible tour your organisation

From this meeting we would gain an insight which would enable us to:

  • Identify if and how best our services could assist your organisation
  • Outline our proposed approach
  • Provide an initial estimate of the benefits you could expect from our proposals
  • Give an estimate of likely timescales and fees

The next step would depend on the approach and support identified. Broadly this would fall into one of four categories:

  • Training

Where you require an individual, group or team to be trained in a specific technique or subject. Here we would provide a suggested course time table and approach which we would discuss with you to finalise the content before producing a proposal.

  • Mentoring

In this case a training course would be developed and delivered as above followed but would also include an agreed amount of on site or online support as needed.

  • Supporting

This is where a specific issue has been identified for which you would like specialist support. To understand the issue and provide a proposal we would recommend a Level 1 Feasibility Study.

  • Consulting

Hear an issue affecting an entire Organisation, Division, Department or Section has been identified, such as excessive costs, poor processes, and staff utilisation. To provide a sound proposal we would need to undertake a Level 2 Feasibility Study.


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