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28/01/2015 10:29
Airlines to operate out of single terminals at Gatwick
Gatwick Airport has conducted a strategic review of its terminal operations and has announced a plan to operate airlines out of single terminals in the future, as part of its bid to ease passenger journeys and simplify operations.

The airport's two largest carriers, easyJet and British Airways (BA) are the first to announce moves, with easyJet consolidating its operations out of the North Terminal, instead of being spread across both South and North, and British Airways moving its operation to the South Terminal.

Both moves will take place around November 2016, and will see a mix of airlines across two terminals and allow each airline to grow its operations, and the airport says they will benefit from the €2.9 billion investment programme that the gateway is now halfway through.

For easyJet passengers, the consolidation and Gatwick’s investment programme means that passengers will benefit from a completely transformed North Terminal, which will be extended with increased floor space and improvements including:
  • €48 million investment on a brand-new check-in area
  • The biggest self-service bag drop in the world
  • A new layout boosting peak check-in capacity from 3,000 to 4,350 per hour
  • €40 million investment for world-leading security area able to process 5000 passengers per hour
  • New departure lounge with more space for future growth.
  • 30,000 sq ft of new retail space (10 tennis courts).
  • Refurbished arrivals area with a more spacious concourse and better choice of retail

Gatwick says BA passengers will benefit from:

  • World-class security in South Terminal including automated security gates and dedicated lanes for families and those with reduced mobility, helping 96% of passengers to be processed through security within five minutes.
  • State-of-the-art self-service immigration gates in South Terminal leading to shorter queues.
  • New Pier 1, which includes an investment of €246 million to construct a state-of-the-art facility, offering new aircraft stands, gate rooms, lounge facilities, and storage for 2,600 bags
  • Europe's largest walk-through World Duty Free and newly refurbished departure lounge.
  • The BA check-in zone in the South Terminal will also be upgraded and a brand new premium lounge will be built.

The South Terminal is also on the same level as the train station, which is to receive a €160 million upgrade, and Gatwick says it ensures BA passengers benefit from a quick and easy train to aircraft transfer.

Stewart Wingate, Gatwick’s CEO, says: “This move is a major milestone on our journey to become one of the world’s most efficient airports.  We look forward to having all our airlines operating out of single terminals so both our passengers and airlines can benefit from a more streamlined operation and state-of-the-art facilities.

“Our growth plans are transforming Gatwick, and in addition to the investment we are currently making, we will build the worlds’ most efficient two runway airport if we win the right to expand.”

Carolyn McCall, easyJet’s CEO, says: "Moving to one terminal creates the opportunity for easyJet and Gatwick to plan and deliver an improved experience for our passengers always delivering on our ambition to make travel easy and affordable for all of our customers. Our shared ambition is for Gatwick to be both our biggest and best airport."

Lynne Embleton, director of strategy and Gatwick, British Airway’s, says: “This is an exciting opportunity for British Airways and our customers. The South Terminal has recently received significant investment to its security area and departure lounge, and we will be working with Gatwick to provide our customers with a new check-in area and lounge."