17 October 2018/Categories: CILT, Industry News, Active Travel & Travel Planning, Rail, Transport Planning
It comes as the public is taking more journeys by train, with passenger numbers forecast to continue rising. KeolisAmey has been given targets on punctuality and overcrowding - with potential financial penalties - and faces a cap on its profits.
But most of the biggest promised changes will not happen for at least a couple of years. "From day one, we'll see changes come in quite gradually," said TfW chief executive James Price. "We'll see branding beginning to change, staff uniforms will look different - and over the coming months you'll see new services introduced. "Then the next 12 to 18 months, the beginnings of the new rolling stock will come into play."
source: BBC News
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