New research from Scandit revealed that delivery drivers in the UK drop off 10 parcels an hour, and early two-thirds (63%) of delivery drivers in the UK have reported their delivery volume has increased over the last five years.

The research revealed the changing nature of delivery drivers’ roles and their increased workloads and pressures in recent years. Its Global Delivery Insight - Driver Views from the Last Mile report examined the state of the parcel and post-delivery industry according to over 1,200 delivery drivers from 11 countries worldwide.

The increase in volume is intensified by the changing nature of the work, with 68% of UK drivers stating they now have to complete deliveries to different types of drop off points, 67% saying they are now expected to work faster and 65% reporting an increase in new tasks like identity verification at the door.

Samuel Mueller, CEO and co-founder of Scandit, said: “Our research has uncovered a workforce stretched to its limits.As delivery companies have innovated and diversified their offerings to meet consumer demand, drivers on the frontline are feeling the pressure of changing roles, increased parcel volumes and high expectations of speedy delivery. The onus is now on delivery companies to deploy the right technology to attract, support, and retain this critical workforce.”