Transport for Wales has partnered with mobility intelligence company Cityswift to use AI technology to improve the experience for bus passengers in Wales.

The data analysis work with Cityswift has provided Transport for Wales with access to new insights and AI-powered runtimes which will aim to encourage more people to use local buses.

Through the data provided, Transport for Wales were able to access performance insights for five of Wales’ major bus operators focusing on demand and movement pattern analysis. Using this data, TfW are able to improve bus schedules and punctuality, offering a much more reliable, convenient service for passengers with faster journey times.

Andrew Sherrington, Head of Bus Network and Service Development at Transport for Wales, said:

“CitySwift has given TfW a better holistic understanding of how the network moves. For the first time, we can access detailed punctuality, reliability, and efficiency insights across Wales’ five major bus operators."

Brian O'Rourke, CEO, CitySwift,  said:

“CitySwift is thrilled to support Transport for Wales on its mission to deliver safe, sustainable transport options to the people of Wales."