The Post Office and DPD have joined forces launching a new online parcel service website called Parcels Online.

Parcels Online will enable customers to pay for UK and International parcel services before dropping parcels off at their nearest Post Office branch participating with the service. Customers can choose to print labels at home from the website or ask staff at their branch to do it for them. 

Elaine Kerr, DPD UK CEO, said: “The Post Office brand is trusted by millions of households in the UK and this service will help encourage new customers into the online parcel space as well as providing another option for those already buying their delivery services online, including marketplace shippers." 

There are 3,600 Post Office branches active with the Parcels Online DPD service at launch, increasing to 4,000 by September.

Neill O'Sullivan, Post Office Managing Director Parcels and Mails, said: “A significant proportion of the consumer parcels market is now purchased online, and we want to be present in that space, with a competitive and appealing offer. 

“I believe Parcels Online is further evidence of our commitment to innovate, invest in new solutions for our customers, drive footfall and remuneration opportunities for Postmasters as well as ensure we remain competitive in this market" he added.

The new service extends DPD's relationship with the Post Office following the launch of a click and collect service in 2021.