‘Digital natives' are the generation who have grown up in the internet age, are under 16 at the moment and we need, according to Ashworth, to create a business environment that is fit for them when they join the work place. Whilst no-one can predict the future, we can offer a view of what the world will be like. Ashworth shared his views of how this ‘disruptive' group could shape our supply chains and, in particular, the retail sector. He stressed the need to exploit the use of social media, and what he described as ‘gameability' and ‘gamification' to engage this new generation who have different ways of thinking and abilities and will have alternative ways of working.

Professor Richard Wilding of Cranfield University welcomed delegates to this conference, which attracted 190 delegates and speakers from over 30 countries across the globe, from the academic and commercial world exploring the latest leading edge logistics and supply chain research. Embracing the digital world and social media, Richard encouraged participants to create a twitter cloud to enable people around the world to share the insights into the discussions taking place at #lrnconf2012.