Virgin Trains celebrates 400 million customer journeys

08 July 2015/Categories: CILT, Industry News, Rail, Transport Planning

Virgin Trains has celebrated exceeding 400 million customer journeys.

The major milestone was reached in super fast time on July 3 with record numbers now travelling on the West Coast Main Line.

Since taking over the route in 1997, Virgin Trains has worked hard to transform services on the key long distance line leading to a surge in rail popularity that has seen passenger figures more than double to 34.5m in the last twelve months.

To help mark the occasion, customers at Crewe Station, the iconic interchange used by so many on the West Coast Main Line, were treated to homemade cup cakes. Bearing the simple message ‘400m’ and ‘Thank You’.

“This is just our little way of saying thank you,” explained Heather Hodkinson, Station Manager for Crewe. “We’ve been overwhelmed by the support we’ve received from our customers. The challenge of course now is to build on this. Next stop 500 million.”

source: CitiBlog

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Virgin Trains celebrates 400 million customer journeys

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