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Membership
Why Join
Membership Journey
Organisational Membership
FAQs
Professional Development & Careers
CILT Learning Centre
Mentoring
Jobs Board
Careers Platform
CPD
Student Hub
Employers
Organisational Partners
Network Partners
Capability Recognition
Professional Standards
Partner News
Partner Case Studies
Partner Listing
Service Provider Directory
Events & Communities
Event Calendar
CILT Conference & Awards
Nations, Regions & Groups
Forums & Communities
Policy Groups & Guidance
Community Platform
News, Policy & Guidance
Latest News
Focus Magazine
Policy & Guidance
Press Room
Knowledge Centre
About CILT
Strategy
Structure & Governance
Staff List
Volunteer
Partnerships
CILT Qualifications
Find a Qualification
Where to Study
Become a Learning Partner
Awarding Organisation
Policies, Procedures & FAQs
Awarding Organisation Policies and Procedures
The following CILT(UK) AO policies and procedures have been categorised as General, Assessment and Quality Assurance. For queries regarding the policies under the assessment and general sections, please contact us at ao@ciltuk.org.uk. For queries related to the policies under the quality assurance section, please contact us at qualityassurance@ciltuk.org.uk.
Assessment Instructions
Exam Instructions
CILT(UK) AO Examination Instructions - Paper Based Exams v6
CILT(UK) AO Examination Instructions - Online Remote Proctored Exams v6
Assignment Instructions
CILT(UK) AO Assignment Instructions v2
CILT(UK) AO Assignment Cover Sheet Declaration v3
CILT(UK) AO Policies and Procedures - General
CILT(UK) AO Standard Fees List from Oct 2024 v1
CILT(UK) AO Standard Fees List Withdrawn Qualifications v1
CILT(UK) AO Equality and Diversity Policy v3
CILT(UK) AO Invoicing Policy v4
CILT(UK) AO Complaints Policy v3
CILT(UK) AO Policies and Procedures - Assessment
CILT(UK) AO Learner Enrolment and Registration v5
CILT(UK) AO Learner Enrolment Extensions Application Form
CILT(UK) AO Reasonable Adjustment (RA) v6
CILT(UK) AO RA Application Form
CILT(UK) AO RA LP Declaration Form
CILT(UK) Special Consideration (SC) Policy v3.2
CILT(UK) AO SC Application Form
CILT(UK) AO Enquiry About Result (EAR) v4
CILT(UK) AO EAR Submission Form
CILT(UK) AO Recognition of Prior Learning Policy v4
CILT(UK) AO Recognition of Prior Learning Exemption Application Form
CILT(UK) AO Learner Assessment Registration Fees - Refund and Cancellation Policy v1
CILT(UK) AO Learner Assessment Registration fees refund - Application Form
CILT(UK) AO Certificate (including replacements) Policy v1
CILT(UK) AO Learner Replacement Certificate Application form
CILT(UK) AO Learning Partner Replacement Certificate Application form
CILT(UK) AO Policies and Procedures - Quality Assurance
CILT(UK) AO Appeals Policy v7
CILT(UK) Appeal Application Form v3
CILT(UK) AO Malpractice and Maladministration Policy v7
CILT(UK) Suspect Malpractice Form v4
CILT(UK) AO Sanctions Policy v4
CILT(UK) AO Welsh Language Policy v1
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