CILT - Travel Demand Management Forum
CILT Travel Demand Management Forum
Travel Demand Management (TDM) aims to influence transport demand, by addressing travel behaviour (how, when, why and where people travel) in order to increase the transport system efficiency and achieve specific planning objectives.

TDM presents a powerful and effective tool that can mitigate the impact of roadworks on customer satisfaction, improve congestion on roadworks areas, and help mitigate associated environmental impact, and contribute to the effective delivery of roadworks schemes

As this professional discipline continues to grow and is supportive and relative to many other Logistics and Transport disciplines and areas, CILT(UK) wants to ensure that our Members and Volunteers can learn more, share more and benefit from a Forum with TDM at its centre.

Want to know more?
TDM Forum Committee
Deborah Fox FCILT, Chair
Deborah Fox is Head of Demand Management at Transport for West Midlands. She has a background in infrastructure strategy, programme management and travel behaviour change. Over the past three years, she has developed the new demand management function in TfWM for major transport and regeneration schemes to support inclusive growth. She is project sponsor for the programme of regional behaviour change measures supporting the £13 million West Midlands Active Travel Fund Programme. And for the Network Resilience Live Lab, which was awarded £2.65 million by the Department for Transport in 2019. It is developing operational capacity to the new West Midlands Regional Transport Coordination Centre and its evolution through innovation. As a CILT Fellow, Deborah instigated a new CILT TDM Forum this year, to help embed TDM as a professional discipline in the UK. She is also member of the West Midlands CILT Committee.
Jim Doxford, Vice Chair
Jim Doxford is a senior policy advisor with Highways England, where he has worked for the past 18 years. Jim has led over 100 Highways England projects across winter service, research, benefits management, operational capability improvements and now leads on the development of the national Travel Demand Management Programme. Jim is a nationally qualified project and risk manager, and is a medium risk team leader and member for the national Gateway/Independent Project Review programme. Currently working with a wide range of regional, local authority and industry stakeholders, Jim is working to develop collaborations to extend and embed sustainable travel solutions, and promote business and operational continuity during periods of disruption to the strategic road network.
Rachel Evans, Event Coordinator
I’ve been developing and delivering TDM solutions throughout my superbly rewarding twenty years in Transport Planning. I’ve witnessed TDM evolving from ‘lip service’ travel plans to multi modal mobility solutions which has been so inspiring. My recent TDM work includes the Stations as Places Programme for West Midlands Trains to develop exemplary Station Travel Plans, with first and last mile active travel connectivity at their heart. I’ve also developed TDM toolkits for major sporting and cultural events, including Coventry City of Culture and the Rugby World Cup. I’ve also specialised in travel change management with the workplace sector to implement TDM for major office relocations and expansions. I am hugely looking forward to investing energy and passion into the events coordinator role in this Forum as I thrive on networking, sharing knowledge and socialising with like minded TDM professionals!
Gerard Butler, Communications Coordinator
My role involves ensuring an accurate multi-modal public transport and active travel dataset for the Journey Planner on the TfL website and TfL Go app as well as supplying this information to third parties. Since I began this role in 2011, I have worked closely with Travel Demand Management colleagues in ensuring that appropriate messaging has been added to these systems, and that the journeys returned meet TDM guidance. This work began with the 2012 Olympic and Paralympic Games and has continued more recently in managing demand as part of the response to the pandemic to support government messaging to avoid travel, and now as part of a recovery strategy. I have been at Transport for London since 2003 and live in North West London, and take a keen interest in public transport developments across the country, including as a member of the CILT’s Accessibility and Inclusion Forum.
Andrew Saunders, Committee Member
Andrew James, Committee Member
My career as a logistician started with 10 years at RW Freight; moving cargo internationally, this taught me: the value of efficiency, communication is key, and that every-day is a learning day. After completing formal management training at Tesco, I joined Essex County Council. During my various roles in education transport one project was, implementing software to replace desk maps and string - used to measure student entitlement distances. I became Chartered member of CILT when Managing Community Transport before applying for Passenger Transport Strategy Officer, working closely with Government, Commercial Operators, and various organisations. During this time, I have helped: improve local transport services, increased inclusion and promoted sustainable economic growth. I am now one of the Senior Leaders in the Integrated Passenger Transport Unit: keeping Essex moving through Safer, Greener, Healthier transport options. I have been an active committee member of CILT for around 20years. I have four lovely grown-up children. My wonderful wife, friends and professional colleagues have shown me what can be achieved with the right support.
Rose McArthur, Committee Member
Peter Gordon, Committee Member
Jon Harris, Committee Member
Keith Dove, Committee Member
Michelle Wood, Committee Member
Michelle leads the Technical Development team of PTRC, a part of the Chartered Institute of Logistics and Transport. She is an experienced transport planner with 30 years in transport planning, leading projects in sustainable transport planning, transport policy, strategy, travel demand management and capacity building. Michelle has also managed and directed projects for public and private sector clients including development agencies like World Bank, Asian Development Bank, United Nations Development Programme and European Bank. Besides the UK, she has worked in Brunei, Bangladesh, China, Hong Kong, Finland, Guyana, Malaysia, Qatar, Singapore, Uganda, and United Arab Emirates. She has been based in London, Beijing, Hong Kong, Dubai, and Qatar. Michelle is a Fellow of CIHT, a Chartered Transport Planning Professional, TPP reviewer and mentor and on the CIHT Committees of London and Hong Kong covering professional development. She is also a Fellow of CILT.
Catherine Warwick-Wilson, Committee Member
Corrine Mulley, Committee Member
Corinne Mulley was the inaugural Chair of Public Transport at the Institute of Transport and Logistics Studies at the University of Sydney. She is now Professor Emerita at the University of Sydney, an Honorary Professor at Aberdeen University and a Visiting Professor at Institute of Transport Studies, Leeds. Corinne is a transport economist and is active in transport research at the interface of transport policy and economics, in particular on issues relating to public transport. Corinne's research is motivated by a need to provide evidence for policy initiatives and she has been involved in such research at local, state/regional, national/federal and European levels.


Registered Office:

Earlstrees Court, Earlstrees Road, Corby
Northants, NN17 4AX
Main Switchboard: 01536 740100

Company Registration Number: 2629347 
(A Company Limited by Guarantee)
Charity Registration Number: 1004963

© The Chartered Institute of Logistics and Transport