Description:
When: Thursday 14th February 2019 (12:00 registration and networking lunch) 13:00 - 16:00
Where: Capgemini UK, 40 Holborn Viaduct, London EC1N 2PB TBC
The Brexit peak of 2018 will be viewed as a new watershed for operational solutions as winning customers for brand owners wanting to compete for trusted status with their customers. It has never been more important to win the hearts, minds and wallets of customers by developing intuitive, simple returns processes. However, in the 2019 omni-channel world, where a brand has global presence, developing a returns solution that delivers customer delight is a battleground that can present many operational challenges when speed and convenience at a competitive cost to serve is king!
This forum will bring insight from industry experts on how the new world of returns forms an increasingly important part of a brands digital supply chain strategy. We will hear from retailers, supply chain experts and those at the forefront of delivering returns solutions to the biggest brands to try and get a clear view on what the future holds.
IMRG and ZigZag are among some companies that will be attending on the day to shed some insight on the returns and reatil sector. More speakers tbc.
This session is aimed at brand owners, retailers and supply chain specialists alike. More information to follow at a later date. Please sign up here to reserve your place.
Please note the delegate list for this event will be vetted by the host, Wincanton, whose prerogative it is to accept or decline, without reason, a delegate’s attendance.
Book online or contact Membership Services, Tel: 01536 740104 or email: membership@ciltuk.org.uk quoting the event code: COR0366
|