Description:
When: Thursday 27th February (registration 09:30) 10:00 - 15:30
Where: National Motorcycle Museum, Bickenhill, Solihull, B92 0EJ
Cost: Member: Free; Non-Member: £20.00
Thanks to the “Amazon effect,” customers expect short delivery windows that comply with their terms. With older technology designed for yesterday’s expectations, Logistics Service Providers’ growth potential is limited. Most LSPs have defined goals to improve the customer experience but are not as innovative as they could be due to a lack of support for newer technology.
Customers that rely on LSPs seek the same service levels that they receive from consumer brands - short delivery windows and plans that are on their terms. Growth potential is limited due to older technology designed for yesterday’s consumer expectations. This roundtable event will highlight how to improve customer service with streamlined, integrated, and data-driven transportation management.
Are you an LSP facing challenges to improve customer service? Register now for BluJay’s Roundtable to discover how to give customers what they want in a world of connected, data-driven communication and commerce.
 
Please note the delegate list for this event will be vetted by the host, Blujay Solutions, whose prerogative it is to accept or decline, without reason, a delegate’s attendance.
Please be aware CILT members subscribing to this event, you are committing to a £10 no notification no show administration fee at this event.
Book online or complete the booking form and send to Membership Services at membership@ciltuk.org.uk. Alternatively, please call 01536 740104 quoting the event code: COR0389
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