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Missing the Bus: Can Older and Disabled People Get on Board?
Start Date:15 Jun 2021
End Date:15 Jun 2021
Event Code:AIF0312

When: Tuesday 15th June 2021, 2:00 - 4:00 pm

Where: Webinar


  • John Taylor, Director, TAS Partnership
  • Luke Taylor-Sales, Head of Customer Experience, Brighton & Hove buses, Metrobus (Go-Ahead Group)
  • Victoria Garcia, Accessibility and Communities Manager, Brighton and Hove
  • Claire Walters, Chief Executive, BUS USERS
  • Chris Cook, CILT Accessibility & Inclusion Forum, Postgraduate Researcher, Institute for Transport Studies, University of Leeds
  • Tim Christian, General Manager, Dorset Community Transport

For many disabled and older people, bus travel remains a major challenge. Although buses in many areas are becoming more accessible, getting to the bus stop, getting on board and getting information about services all remain among the challenges facing people with mobility difficulties or vision impairments, for example.

This webinar will look at the Government’s Bus Strategy from the perspective of older and disabled people and will review progress and attitudes towards making bus travel more inclusive. It will focus particularly on issues affecting rural bus services on which many disabled and older people depend.

The webinar will hear from experts in the field including those with long experience of delivering bus services as well as from those with lived experience of disability.


To book your place, click 'Book now' online or contact us at quoting event code: AIF0312.

Please note that if you are not a current Member of the Chartered Institute of Logistics and Transport, please be aware our membership team may be in touch with you using your email address provided regards membership opportunities. If you do not wish to be contacted please email and let us know at

This event is closed.


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