Corporate Round Table Events

CILT Round Table events provide a unique opportunity to hear the topic-specific views of industry’s thought-leaders regarding contemporary supply-chain and logistics issues.

Round Tables provide a platform for industry thought-leaders and innovators to present their opinion and views concerning contemporary supply-chain and logistics issues and associated solutions for the benefit of CILT members and others. 

Round Table events are usually free-of-charge to attend and typically provide the delegate audience with an opportunity to interrogate the events speakers further. Opportunities to share views and experiences, discuss best-practise, network and possibly collaborate with other interested parties are common.   

For further information about marketing, advertising, administration and the costs associated with hosting a Round Table, please call  Tracey Young on 01536 740 136

Downloads


January 2018
How and Why Supply Chain Leaders should Champion Customer Centricity InitiativesBook Now
Start Date:16/01/2018 09:15:00
End Date:16/01/2018 13:00:00
Event Code:COR0352
Description:


When:
Tuesday 16th January 2017, 09:00 (for 09:15) - 13:00
Where: Oracle Corporation, 1 South Place, London, EC2M 2RB

How customer centric is your supply chain?

The increasing sophistication of the customer is one of the mega-trends of recent years, with service becoming as much a competitive differentiator as cost. But many supply chains have failed to recognize this paradigm, remaining internally “process-centric” and with scant regard for the end customer. The reality is that maximizing “the right experience” for the customer requires product offerings and their supporting supply chains to be integrated and indistinguishable. This has already been recognized by those leading companies who have already transformed their supply chains into customer-centric supply chains, such as Cisco, Starbucks and NCR.

What is supply chain journey mapping?

Supply Chain journey mapping is a human-centred design methodology that allows you to look at your supply chain from your customers’ perspective, and is equally applicable whether you operate in a B2B or B2C environment. The objective is to deliver better customer experience to improve retention and profitability.

This interactive workshop will include:
• Hands-on experience of mapping customer journeys through the supply chain.
• Use of journey maps to diagnose customer experience issues and identify opportunities within the supply chain to become more customer-centric.
• Designing supply chain experiences that meet your customer’s expectations and deliver business value
What participants will learn:

Powerful, practical tools for creating customer-centred Supply Chain strategies, and tips for introducing supply chain journey mapping into your organisation for immediate action.

By the end of the day you will have identified innovative ways to improve the customers’ experience by incorporating and combining the people, process and technological resources that can drive new attitudes and behaviours within the supply chain to deliver superior results.

 

Refreshments and a light buffet will be provided.

Book online or contact Membership Services, Tel: 01536 740104 or email: membership@ciltuk.org.uk quoting the event code: COR0352

Please note the delegate list for this event will be vetted by the host, Oracle, whose prerogative it is to accept or decline, without reason, a delegate’s attendance.

4IR The Hype and the RealityBook Now
Start Date:24/01/2018 09:15:00
End Date:24/01/2018 11:30:00
Event Code:COR0351
Description:

When: 24 January 2018, 09:00 (for 09:15) - 11:30
Where: Oracle Corporation, 1 South Place, London, EC2M 2RB  

Fourth Industrial revolution (4IR) and the impact on the logistics, transportation and travel sector

Please join us and your peers to discuss what may be the most significant business transformation to face any of us in our working life. Let us come together to challenge 4IR, discuss the reality, the opportunities and risks, along with the impact on the wider supply chain, operations, asset utilisation and management, and specifically focusing on logistics, transport and travel providers. There is plenty of hype, let us talk about the reality?

The Hype:-
“The Fourth industrial revolution could leave UK behind” The Independent

“If we get this approach right then the UK can expect to be at the forefront of this global industrial wave. Get it wrong, however, and the UK will be left trailing in its wake.” Chief economist Lee Hopley

The Reality:
- The prizes in terms of bottom and top line appear massive, are they achievable?
- Customer experience is seen as the main driver of 4IR, what does this mean?
- Is it only for manufacturers or how will it impact the whole supple chain?
- If the dream is to push almost limitless choice towards the customer how will logistics, transportation and travel providers improve efficiency and asset utilisation whilst delivering such a limitless service?
- Is it just some new tech with Internet of Things, Cloud, Adaptive Intelligence, Robotics or a complete business and market transformation?

Please join us and your peers on the 24th January at our exclusive roundtable to discuss the potential impact, opportunity and risk of 4IR on the Supply Chain and to see some of the technology at work.

 

Please note the delegate list for this event will be vetted by the host, Oracle, whose prerogative it is to accept or decline, without reason, a delegate’s attendance.

Book online or contact Membership Services, Tel: 01536 740104 or email: membership@ciltuk.org.uk quoting the event code: COR0351


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