The Border and Protocol Delivery Group has received information from various EU member states of a significant increase in Transit movements not being discharged at the Office of Destination or by the authorised consignee.

When your goods arrive at the destination country, it’s important that the TAD (Transit Accompanying Document) is presented to customs at the office of destination (a customs office) or at the premises of an authorised consignee (your own or an agent’s premises), so they can inform the NCTS that the goods have arrived.

Even if your goods have been presented to an office of transit at the border in the country of destination, the haulier must still go to an office of destination or premises of an authorised consignee to end the Transit movement.

Your guarantee will not be released until the transit movement has been ended.

If you do not discharge your transit movement, the guarantee cannot be released which means that some traders are approaching their limit on guarantees. If this limit is reached, then new transit movements cannot be started which will cause significant disruption to your supply chain.

If the office of destination is closed:

• Arrange for the transfer of work to the nearest operational office of destination.
• Arrange for the redirection of mail to that office.
• Display notices referring economic operators to the nearest office of destination.
• Instruct such offices to issue proof of the end of the procedure (i.e. a stamped copy of the TAD or business continuity document) on request, to prevent the need to
  resort to the inquiry procedure.

List of authorised customs offices
The list of authorised offices is held on the European Commission’s Europa website.
The UK locations can be found here.