Hauliers report improvements after implementing digital processes - CILT(UK)
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Hauliers report improvements after implementing digital processes

26 July 2021/Categories: CILT, Industry News, Freight Forwarding, Logistics & Supply Chain

More than half of hauliers have benefitted from digital transformation, according to research conducted by transport management software provider Mandata.


Mandata conducted a survey with logistics and haulage operators to help identify the biggest challenges currently facing the industry.


Ranging from fleet sizes of 30–200, the study found that respondents’ main priority is to help reduce the number of manual processes with the help of digital adoption, but a lack of technical knowledge has become a barrier in adopting this new way of working.


30 per cent of hauliers said their biggest concern since the COVID-19 pandemic is their inability to work remotely.


Mandata also found that 55 per cent of its customers have been able to save 10 hours a week on manual job entries by implementing a transport management system.


Steve Spark, Chief Revenue Officer said: “By implementing dedicated digital solutions, this will remove duplication of operational processes and give businesses better visibility over business performance, driving greater workforce efficiency.


“Digital innovation is fuelling change in the road transport sector, but businesses that don’t adapt and prioritise these changes are at risk of falling behind.”


The whitepaper is available to download on Mandata's website. 


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