Transport for Wales (TfW) is asking the public to take part in a survey that will help future transport planning following the covid-19 pandemic.

The new survey covers a number of different aspects of public transport that have been impacted by the pandemic, including people’s travel patterns, their future plans, and how they would like to purchase and use tickets.

As TfW continue with their plans to transform transport across their network, they want to engage with the people they serve, gain insight and provide them with a platform where their thoughts can be heard, shared and acted on. 

This will help TfW shape their major public transport schemes, including the modernisation of the Wales and Borders rail network and the three-quarters of a billion pound transformation of the South Wales Metro.

David O’Leary, Transport for Wales’ Commercial and Customer Experience Director, said: “The customer is at the heart of our decision-making process at TfW and we are continually working to improve the overall customer experience.

“The challenges presented through covid-19 have meant that we’ve all had to re-evaluate the way we work and travel, and therefore new insight and research is fundamental. 

“We need the public to help by taking part in the survey, so please follow the website link and share your views with us.”