DHL Express has been named the World’s Best Workplace in the annual list published by Great Place to Work in collaboration with Fortune Magazine. 

The achievement rewards over ten years of continuous improvement and investment in its people, advancing from 8th in 2017 to 1st place in 2021.

John Pearson, CEO DHL Express, said: “Since 2009, DHL Express experienced an era of transformation guided by its strategy Focus. Within this strategy, we made it our purpose to motivate people working with us and to become the employer of choice.

“For a company of 111,000 colleagues operating across 220 countries and different modes, this was a brave move. 

“What drives me every day is our belief in people and their ability to deliver excellence for our customers and each other. Congratulations to all colleagues who make this possible, and thanks to those who participated in this year's survey. I have never been prouder to be part of this company.”

To be recognised as a World’s Best Workplace, companies must rank first on Great Place to Work's Best Workplaces national lists. 

This recognition is based on confidential survey data that assesses employee experience in trust, innovation, company values, and leadership. 

Companies are also rated on how well they create a For All workplace experience that includes all employees, regardless of who they are or what they do. 

This year, COVID-19 put the spotlight on physical and mental well-being for both employers and employees.