New research found that 97% of organisations faced disruption over the last 12 months. 

Factors outside of company control and the resulting consequences varied from company to company, with organisations facing customer delays (59%), stalled production (44%), and staff shortages (40%). As a result of this disruption, the supply chain has become a priority for nearly two-thirds of businesses (63%).  

The research found that they are unsure about what the future holds, with 37% of organisations concerned about the long-term implications of the COVID-19 pandemic on the supply chain. This is followed by Brexit (24%), a pressure to be more sustainable (19%), the changing regulatory landscape (12%), and a lack of investment (7%). 

Wayne Snyder, Vice President, Retail Industry Strategy, EMEA, Blue Yonder, said:

 “Businesses are right to feel concerned when it comes to their supply chain”

“To stay ahead of today’s supply chain complexities, organisations need to be able to plan intelligently, while having the visibility and flexibility to respond at pace. This can only be achieved by having a real-time, end-to-end view of the supply chain that leverages technologies such as artificial intelligence (AI) to recommend and optimise actions.”