Following the introduction of a zone-based ticketing system, West Midlands Metro is set to play its part in supporting customers through the ongoing cost-of-living crisis by freezing fares this year. 

Sophie Allison, the Metro’s interim managing director, explained: “In the current economic climate we appreciate that many people will be struggling with rising prices.

“As a result, we will not be introducing any fare rises in January so that our customers don’t have to worry about finding even more extra money to cover the cost of what are often essential trips.”

In addition to providing flexibility for the people who rely on the network, zonal ticketing has also proved fairer for customers who only pay for travel on the sections of the network they actually use.

The system sees single fares starting from £1.90, and also offers an extensive range of zonal season tickets which deliver even more savings for frequent tram users.