A new project aimed at providing help and encouraging those with hidden disabilities to use public transport has been celebrated and hailed a success.

‘Confidence to Travel’ offers videos and podcasts for those with hidden disabilities so that they feel more confident using public transport. The videos give a realistic experience of what someone with a hidden disability may go through when trying to use a bus or train, and show what help and support is available.  

The project is a partnership between Transport for Wales, Conwy Valley and North West Wales Coast Community Rail Partnerships, Tape Music and Film, Creating Enterprise and Department for Work and Pensions. 

Lee Waters, Deputy Minister for Climate Change, with a responsibility for transport, said: 

“We want everyone to feel confident, safe, and secure when using public transport, so I am delighted that this new initiative is already proving to be a success in encouraging more people to travel sustainably.”  

Mel Lawton, TfW Community Rail Manager, North Wales said:

 “At TfW we want to encourage more people to use public transport and part of that challenge is understanding the obstacles that some people face. Many people in our communities suffer with non-visible disabilities and mental health issues, and for these people, planning a journey and using public transport can be a daunting task.