Wincanton to operate IKEA UK’s new distribution centre - CILT(UK)
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Wincanton to operate IKEA UK’s new distribution centre

09 May 2023/Categories: Freight Forwarding, Logistics & Supply Chain, Operations Management

IKEA UK has opened a 452,000 sq ft distribution centre in Dartford, Kent, operated by Wincanton. The new facility will enable faster, more sustainable home deliveries across London. The launch marks latest milestone in ongoing London expansion, as IKEA seeks to enhance accessibility and convenience for UK customers. 

IKEA UK has today opened a new 452,000 sq ft customer distribution centre in Dartford, Kent. As the popularity of online shopping continues to grow, the new multi-million-pound facility will enable faster, more sustainable home deliveries to IKEA customers in London and the southeast of England.  

Located at the former Littlebrook Power Station site near the Dartford Crossing and M25, the new distribution centre is conveniently placed on the border of London to deliver almost one million orders annually – with many reaching customers within 24 hours of an order being placed. Today, almost every second IKEA purchase in London takes place online. The launch of the new distribution centre will also result in a significant reduction in CO2 emissions, being closer to customers.  

James Wroath, CEO, Wincanton, said:

“Wincanton is excited to play such a key role in the transformation and expansion of IKEA, who will benefit from our unrivalled expertise and proven operational excellence in eFulfilment. We are looking forward to further strengthening our partnership to achieve our shared goals of meeting IKEA’s customers’ needs quicker than ever before.”  

Jakob Bertilsson, County Customer Fulfilment Manager, IKEA UK, said:

“In London, we are opening new IKEA stores, investing in our fulfilment network, and offering new services, to meet more people where they live, work and socialise. Establishing a distribution centre in the region is a hugely exciting and significant step in our investment in London, as well as a continuation in our omnichannel strategy to support customers in however they choose to shop with us." 


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