The Air and Sea division of Norbert Dentressangle has launched a complete range of time critical services, offering tailor-made solutions for urgent and specialist deliveries to companies in a wide range of sectors, including oil and gas, automotive, manufacturing, fashion and life sciences.

To head up the new business unit, Norbert Dentressangle has recruited time critical expert, Stacy Rouillon, along with a dedicated team of specialists to deliver and develop Norbert Dentressangle’s time critical services.

These currently include secure critical services, including on-board courier, chartered aircraft and secure container, for confidential, valuable or sensitive items and air critical services for urgent shipments.

In all cases, services are available 24/7/365 and shipments are picked up within 60 minutes of booking confirmation. Norbert Dentressangle also offers real-time tracking and reporting, specially trained staff and a dedicated point of contact, supporting a complete chain of custody for every shipment. The company can also arrange Customs clearance at both origin and destination if required.

Based within Norbert Dentressangle’s existing offices at Heathrow, the new business unit offers best-in-class time critical services, helping customers avoid or reduce business loss due to manufacturing downtime, breakdown, accidents or force majeure.

Stacy Rouillon says: 'At some point, almost all supply chains rely on time critical services – whether it be to avoid a costly production line stoppage or in the life sciences sector where it can genuinely be a matter of life or death.

'In line with our ambition to become a top-tier player in global supply chain management, Norbert Dentressangle is continually expanding its range of expertise, services and solutions and the launch of the time critical business unit is just the latest example of this.'