With the release of Delivery Connect, Blackbay’s transport & logistics customers can leverage the big data collected throughout their entire collection and delivery process.
The analysis and reporting capability of Visibility Connect, Blackbay’s Business Intelligence (BI) and Reporting Tool, allows delivery companies to work smarter and more efficiently by enabling them to proactively monitor their business operations in real-time, identify and resolve exceptions and over time, pre-empt driver compliance issues to help them achieve first time, on time, every time, deliveries.
“Visibility Connect addresses what has become a market issue with logistics and transport organisations - failing to leverage the big data at their disposal,” said Nigel Doust, Blackbay’s CEO. “There has been a lack of understanding as to just how valuable this big data is and the huge benefits available from turning it into business sense.”
The big data captured by Delivery Connect, Blackbay’s mobility software solution, can be analysed, then quickly and easily transformed into dashboards, scorecards and integrated reports, providing an overall view of the status of every on road and depot based transaction.
Blackbay’s customers can reap the benefits of its extensive expertise and knowledge of the logistics and transport marketplace and run Visibility Connect’s pre-configured best practice dashboards and line of business reports as well as functional reports around business process performance.
Visibility Connect, developed in partnership with Logi Analytics, has moved logistics and transport BI and reporting to new levels by taking full advantage of Logi’s ability to infuse analytics into Delivery Connect’s core workflows and application functionality.
Steven Schneider, Chief Product Officer, Logi Analytics said: “We are excited to be partnering with Blackbay and are looking forward to the success of Visibility Connect in helping organisations to optimise their supply chain operations. Embedded analytics increases user adoption and satisfaction and will improve the value that Blackbay delivers to its customers and end-users.”
Knowing what is taking place, trending or crucially what is about to happen based on previous events, at any time across their collection and delivery operations gives Blackbay’s logistics and transport customers a powerful tool that enables them to offer innovative services that differentiate them from their competitors in areas such as customer preference.
Visibility Connect gives delivery companies the power to control deliveries, especially in the all important last mile, which in turn allows them to pass control around when and where deliveries are to be made to their customers.