Posting record performance from The Delivery Group - CILT(UK)
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Posting record performance from The Delivery Group

26 July 2016/Categories: Industry News, Logistics & Supply Chain


The Delivery Group has cemented its place one of the industry’s fastest growing post and parcel operator.

In the year to 31 December 2015 the business increased turnover by 55% to £124m, with strong operating and retained profit growth. 

The Delivery Group Ltd (“the Group”) was formed in March 2015 to combine the operations of Secured Mail Express Ltd and the CMS Network (London) Ltd, a move that broadened the Group’s portfolio of services and has accelerated significant contract wins.

The Group now has more than 350 staff and operates from three major locations in Central London, Luton and Warrington.

Secured Mail is one of the largest technology-enabled ecommerce and postal solutions businesses in the UK specialising in the on-line retail and direct marketing sectors, while CMS is a leading provider of managed mail services and financial research distribution in the UK and Internationally.

Paul Carvell, Chairman of The Delivery Group, commented: “2015 was a very successful year for the Group and on the strength of the growth and opportunities in the Group’s core markets, we have increased our sales and account management teams in order to continue our growth in to 2016.”

He added: “The Group is continuing its investment in market leading technology and operational infrastructure such as new mail sortation technology for managed mail solutions and the business is already committed to cross-border international mail in 2016.”  

Mark Bigley, CEO of Secured Mail and director of The Delivery Group, said: “We’ve seen huge growth in the last year, particularly on our ecommerce and international side, by continuous improvement of the customer experience and our commitment to have the best quality of service standards in our markets. Our continued investment in automation and cloud technology has created a big uplift in sales.” 

He added: “In particular our investment in tailor-made barcode technology has paid dividends. Our cloud software technology, Vision, is a revolution in the industry which allows businesses to utilise their own unique barcodes to track through Secured Mail’s delivery network.  This enables us to speed up the process of delivery, enhance tracking and reduce costs, helping us offer an unrivalled service and propel new business growth.” 

Steve Stokes, CEO of CMS Network and director of The Delivery Group added: “With the combined forces of CMS and Secured Mail as The Delivery Group and our new investments in market leading automation and staff, we are expecting 2016 to be the greatest year yet for new business growth and product development.”

He added: “Joining The Delivery Group has proved to be a real success for CMS and all its dedicated employees.  We have launched new products, invested in market leading technology, expanded the team and provided existing customers with new services further improving the already compelling cost savings that we provide them.”

Carvell states: “The Group’s expansion strategy in 2016 also includes the development of innovative new customer propositions while remaining active in considering further strategic acquisitions and market consolidation opportunities.”

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