CILT Cymru-Wales National Transport & Logistics Awards 2015

The CILT Cymru-Wales National Transport Awards 2015 were presented on 12th June at the prestigious Assembly Room, City Hall, Cathays Park, Cardiff. 

Once again, these awards have seen many of the best and brightest of Wales’ supply chain and transport professionals being nominated for one of the industry’s key awards.

Award Winners 2015

Development of People, sponsored by Edwards Coaches

 WINNER: First Great Western

When First Great Western developed a Respect and Dignity at Work Policy they took the decision to involve all staff in its implementation. An ambitious training and communication programme followed. Employee absence relating to bullying and harassment incidents has decreased along with recourse to employee tribunals.


 RUNNER UP: N R Evans & Son Ltd

At the start of 2014, N R Evans, after experiencing an element of growth within the business, identified that, due to the good reputation of the business, it was growing quite significantly year on year. This was due to the commitment of the people in place, the leadership of the business and the driver retention. It was identified however that to continue growth at the current pace we would have to re-evaluate the business and be better prepared for growth and continuity.


Logistics Best Practice, sponsored by CILT Cymru Wales

 WINNER: Associated British Ports (ABP) and Tata Steel (TSE)

ABP’s major customer, TSE, was seeking to deliver a parcel of 40,000 tonnes of steel to a deep-sea location. In order to present a competitive logistics solution, this parcel was required to be shipped in a large “Supramax” vessel in order to minimise the cost per tonne for sea freight through economy of scale. If this has not been possible the shipper would not have been able to provide a competitive delivered price and this order would have been lost to an international steel manufacturer.



ASDA has recently merged its supply chain and logistics functions under one umbrella with the aim of improving supply, reducing inventory and maximising synergies while reducing cost and emissions between the primary and secondary networks. Previously both networks were independently run.


Passenger Transport Best Practice, sponsored by New Adventure Travel

 WINNER: First Cymru Buses

In Wales the overall demand for bus travel has fallen sharply since the 1950s, and social changes mean that the way traditional bus users access retail facilities and employment has changed. First UK Bus embarked on a national campaign of transformation in 2012, and as part of this process First Cymru received a batch of 9 new vehicles to upgrade the X2 route between Porthcawl and Cardiff (initially branded as Vale Express). Once the success of this upgrade became apparent, the business decided to commit further investment in new and refurbished buses for interurban services, bringing these together in an integrated network called Cymru Clipper.


 RUNNER UP: Arriva Trains Wales

ATW has delivered the first UK rail carnet ticket retailed through an innovative app for smart phones and other mobile devices. Through customer research, we recognised that there was a strong demand for purchasing tickets through alternative channels that were easy to use and delivered value for money. At the same time, we had noticed that societal change in working patterns had resulted in increased demand for more flexible fare options.We had a strong desire to reward the loyalty of those regular train users who are unable to benefit from the savings provided by a 7-day or longer season ticket.


Safety, sponsored by Associated British Ports

 WINNER: Vale of Glamorgan Council

There were 11 personal injury collisions recorded in the five year period 29/06/2008 to 30/06/2013 on the stretch of Port Road from Barry Comprehensive School to Weycock Cross Roundabout. Damage only collisions and near misses may also have occurred but these are not formally recorded by the Police. The route from Barry Comprehensive School to Weycock Cross was assessed in road safety terms by an independent assessor in November 2005 who deemed it unsafe to walk in accordance with the Road Safety GB guidelines. This scheme demonstrates the importance of providing safe off road pedestrian and cycle route safety measures. In this particular case, the scheme provides a safe route from the west of Barry to schools, retail and community facilities as well as a health centre. The route links to provide a safe traffic free path across the top of Barry, with aim of linking longer term Culverhouse Cross with Cardiff Airport.


Partnership, sponsored by Bus Users Cymru

 WINNER: Carmarthenshire County Council & First Cymru Buses Ltd

Partnership working between First Cymru and the Bwcabus service is crucial in the delivery of a high quality, frequent, reliable and affordable transport system, enabling local and long distance travel in Carmarthenshire, Ceredigion and beyond. The partnership has involved the development and implementation of bus services along a strategic bus corridor (Tl TrawsCymru), integrated with DRT services (Bwcabus). Welsh Government recognise TrawsCymru long distance bus services to be an important part of the integrated public transport network in Wales, providing vital public transport for many communities and visitors.


RUNNER UP: Vale of Glamorgan Council and New Adventure Travel Ltd

The strategic north/south transport corridor that connects the rural towns of Llantwit Major, Cowbridge and Talbot Green had been void of a regular public transport service following the loss of the former commercial Service E11 (Cowbridge - Talbot Green) and the Council supported Village Bus Group of Services, which included Service V1 A/2 (Llantwit Major - Cowbridge -Bridgend) in the summer of 2013. That is with the exception of community transport service provision, which included the new Council supported Greenlinks Community Transport 'on-demand' Service G1 (Llantwit Major - Cowbridge - Bridgend) that replaced the former Village Bus Service V1 A/2 and runs Mondays to Fridays, except bank holidays.


Outstanding individual contribution, sponsored by University of South Wales

WINNER: Mark Jacobs, First Cymru Buses Ltd

Mark is staff operations manager for the eastern part of our operation. He is based at Bridgend depot but looks after staff in both Bridgend and Maesteg. These depots are diverse and operate in challenging environments. Mark has transformed the way the depot management communicates with drivers as well as how messages from senior management are cascaded down. He currently manages 150 staff. He has been with First for 15 years and has had various roles across the Cymru and West of England business. Since his return to Wales Mark has been key in the implementation of new safety methods, as well as improved driver communication tools and has added his, often contagious, enthusiasm to the depot management team.


 RUNNER UP: Peter Heath Cardiff Bus

With over 40 years in the bus industry Peter Heath is the Operations and Commercial Director at Cardiff Bus: retiring towards the end of 2015. Accepted for the Senior Management Training scheme of the then National Bus Company (as opposed to the similar London Transport Scheme), his first placement was with South Wales Transport in 1976, and has resided in south Wales ever since. Over 20 successful years at South Wales Transport saw Peter climb through the ranks during the times of nationalisation, deregulation and Management Buy Out from the National Bus Company, and finally the company's sale to Badgerline Holdings, soon to become First Group in 1995. His new post at Cardiff Bus was part of the then new management team to embark on turning around a complex network of bus services and an organisation of a traditional flavour, to a modern company with a network of high frequency, turn up and go services.


 RUNNER UP: Christian Horn First Cymru Buses Ltd

Christian 34 joined the bus industry aged 22, beginning as a driver with local bus operator First Cymru. Over the 13 years he's worked with the business though he's risen through the ranks and was recently promoted to the role of Staff and Customer Engagement Manager. Christian is, by far, one of the most tenacious, committed and enthusiastic junior managers within the bus industry, and he thoroughly deserves to be recognised in this category. He is a true unsung hero who is ready, at a moment's notice, to go the extra mile to deliver the best possible service for bus users in Wales.


RT Wynn Medallion, sponsored by First Great Western

 WINNER: Hurbert Makokha, University of South Wales

Transportation is regarded as being one of the most vital economic activities for any organisation or country (Goldsby, et al., 2014, p.3). By moving products and people to and from different locations, transportation provides the crucial service link for organisations to its suppliers and customers (Tseng, et al., 2005).


 RUNNER UP: Julian Bedruna, Cardiff Business School

Logistics service provision in global / international logistics network operations is considerably different to the provision of logistics in domestic logistics network operations.


For reference: Categories 2015

Development of People

For any aspect of education, training and development of people within logistics and transport that has demonstrably contributed to the organisation's prosperity. Entries will be expected to present a new and/or innovative approach to staff development, supported by an overall commitment to people development in the organisation.

Logistics Best Practice

For outstanding achievement in any aspect of logistics. It may also include Welsh based aspects of UK or international activities. Entries may cover a specific initiative or project or a demonstrable improvement in performance over a sustained period. Entries should demonstrate a step change in performance or sustainability.

Passenger Transport Best Practice

For outstanding achievement in the transport of passengers by road, rail, water or air. Achievements can include improvements in organisation, technology, equipment and physical assets, human resources, information management or any other aspect of passenger transport.


For outstanding achievement in any area of safety improvement. This may include programmes which lead to a demonstrable improvement in safety standards either within one organisation, trading partners or the wider community.

Transport Policy, Planning and Implementation

For outstanding achievement in transport planning. This may include a particular policy, plan or project which has been adopted for implementation or a specific scheme that has improved the quality of transport and local environment


For any transport or logistics development where partnership working has enhanced the outcome of the activity. The judges will be looking for examples where working together has enhanced the outcome of a project, and particularly if innovative approaches are used.

Outstanding individual contribution

An individual who has delivered measurable benefits to their organisation through involvement with logistics/transport initiatives in the past year and can demonstrate personal development to enhance their ability to succeed in future. Do you have an "unsung hero" in your organisation?

RT Wynn Medallion

To recognise outstanding academic achievement by a student or learner from or studying in Wales. This category is judged on the basis of a paper on a topic of their choice. This can be an essay assignment but a clear indication on the topic is needed and also the student or learner's level of study.


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