Leadership in a remote working environment
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Find out more about the featured speakers below.
Clare Kelliher, BSc, MA, PhD is Professor of Work and Organisation at Cranfield School of Management, Cranfield University.
Clare’s research and teaching interests are concerned with the Changing World of Work and focus on the organisation of work and the management of the employment relationship. She is particularly known for her expertise relating to the implementation and outcomes of flexible working and work-life balance policies. She currently directs a government sponsored project designed to examine how the use of the furlough scheme during the pandemic is influencing opportunities for part-time working.
Her research has informed the work of government, policy groups and employers. She has contributed to the government sponsored Agile Futures Forum, Engage for Success and was recently an invited Steering Group member for the Department of Education’s Flexible Working in School’s project.
She is the author of numerous journal articles, books and book chapters and is a regular speaker at national and international conferences. She is a member of the International Women’s Forum.
Richard Wilson, Inbound Logistics Director, Arla Foods
I have worked for Arla for 23 years in a number of roles in logistics, from leading two distribution centres, managing the outbound logistics operations for Arla UK, to now my responsibilities are leading the inbound logistics function for Arla Foods, with specific responsibility for milk collection and delivery for 4 billion litres of milk per annum.
Educated to MBa level, I have been a speaker in European supply chain conferences, as well as having written published articles specialising in sustainability. I have two children, and have long held a passion for Leeds United Football Club.
Liz Sharpe, Therapist , Live Your Life Therapies
Liz Sharpe runs a successful therapy practice in Essex & online, as an Alcohol / Stop Smoking Coach, Counsellor and Hypnotherapist. With a 20 year background in managing mental health services, Liz is a huge advocate for teaching people on how to manage their own mental health through the stressors and strains of life in 2021! You can see her website at www.lifeyourlifetherapies.com
Sneheni Ladva, Senior HR Business Partner, Supply Chain Coordination Limited
Lydia Warren, Director of Operations, The LEGO Group
Lydia Warren joined the LEGO Group as the Operations Director UK/Ire in the midst of the Covid pandemic and has remotely lead the Operations team through a record year despite the many challenges including Brexit, demand spikes, changing work models etc. She starting out running a warehouse, and now has a unique 20 year background in Supply Chain covering areas from Demand Planning to Supplier Relationship Management, Strategic Planning, Logistics, Supply Chain L&D and Team Leadership. Lydia is a motivated people leader and in line with the LEGO Group Culture she continually works to “Energise Everyone Everyday”.
Challenges and successes of COVID-specific supply chains
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Find out more about the panellists below.
Marie Hambiln, Director, Deloitte Digital
A director at Deloitte Digital, Marie leads the Digital Supply Chain practice – a team of experts across technology, operational excellence and strategic design and implementation of all things supporting ecommerce fulfilment; Delivery Management Platforms (DMP), Warehouse Management Systems (WMS), Order Management Systems (OMS) and Micro Fulfilment (MFC). Marie’s 15+ years’ experience has lead the design and delivery of innovative propositions for retail brand such as; ASOS, Sainsburys Argos, John Lewis Partnership and Vodafone.
Neil Ashworth, Non-Executive Chair, Selazar
Neil is an independent advisor, mentor, chair and non-executive director with roles in a diverse group of businesses including Selazar, IVIS Group, 2San Healthcare, Localz and Dragonfish. Most recently, he led the delivery of the Department of Health’s National Covid-19 Testing programme throughout 2020 and early 2021 – building an enduring national resource capable of testing over 2 million citizens per day. Previously, he joined Collect+, the UK’s largest independent store based parcel network as CEO in early 2013 having been at the forefront of digital developments in retail for over 15 years. Since joining the business, Neil led the brand through a 204% growth in volumes, 129% growth in clients, and over 28% growth in network locations. He subsequently took accountability for the Yodel brand, marketing, customer experience, strategy and commercial functions in November 2017 through his appointment as Chief Commercial Officer. Neil latterly moved to a new role of Chief Strategy Officer within Yodel, whilst retaining the role of CEO of Collect+. Yodel is an independent parcel carrier handling over 145 million parcels every year and has relationships with many of the UK's top retailers. Before joining Collect+/Yodel, Neil worked as a business advisor to several blue-chip UK retailers and fulfilment businesses following a period at Tesco, where he was a member of the small team that created the Tesco Direct business and was a member of the tesco.com board. Prior to Tesco, Neil held senior positions at Woolworths, Hallmark Cards and CWS Ltd. Neil is a recent past Chairman of CILT(UK), a member of the Engineering & Logistics Staff Corps within the British military holding the rank of Lieutenant Colonel, and an Ambassador for Transaid. He is a member of the Advisory Board at Warwick University Professional and Executive Programme faculty and on the Supply Chain Masters Programme at Cranfield University School of Management. He is a Visiting Fellow at Cranfield University, a Visiting Fellow and Lecturer at Warwick University (WMG) and is Professor of Operations Management and Information Systems at Nottingham University Business School.
Amy Shortman, Vice President of Product Marketing, Overhaul
Amy is a Chartered Fellow of CILT and has 20 plus years’ experience within pharmaceutical logistics. During this time, she has worked within operations and commercial roles and is passionate about creating supply chains that ensure product integrity is maintained throughout. Amy started her career in an operations role for a global specialist clinical trial logistics provider, then went on to establish the UK and Irish operation for one of the world’s leading active temperature control container organisations. She created brand awareness, as well as education to the healthcare and logistics industry, of the increasing need for improved compliance and cool chain management. Amy has worked within the air, sea and road arena, and has extensive experience of setting up secure supply chains for high-value freight and temperature sensitive freight. Working for a top 3 global third-party logistics (3PL) provider in healthcare and life sciences, specialising in business development and key account management for global clients. Her penultimate role before joining Overhaul Group was with ASC Associates Ltd, which Amy established in 2011 as a global supply chain business services company that specialises in the areas of temperature-sensitive, high-value products. In 2019 Amy joined the senior management team at Overhaul as their Director of Product marketing enabling her to utilise her practical experience of supply chains with her passion for the future and Industry 4.0.
Sarah Schiffling, Senior Lecturer in Supply Chain Management, Liverpool John Moores University
Sarah Schiffling is a Senior Lecturer in Supply Chain Management at Liverpool John Moores University, UK, and an International Research Fellow with the HUMLOG Institute in Helsinki, Finland. She previously worked as Lecturer in Logistics and Operations Management at the University of Lincoln, UK. She obtained a PhD in Humanitarian Logistics from Heriot-Watt University, UK. Sarah's research interests include pharmaceutical supply chains, disaster relief operations, and supply chain management in developing nations. Her current projects focus on vaccine supply chains, logistics in conflict areas, commercial-humanitarian interactions, and project management. Sarah speaks fluent German. She recently completed secondments with companies in Germany and Switzerland as part of an EU-funded Horizon2020 project. Sarah frequently delivers guest lectures, talks, and panel discussions on humanitarian logistics and pharmaceutical supply chains in the UK and abroad. Her recent publications include papers in the International Journal of Operations & Production Management, Annals of Operations Research, and the International Journal of Production Research.
She has appeared as a supply chain expert on TV for EuroNews, ITV, Sky News, BBC News, and ZDF (Germany), as well as on radio on BBC
Logistics Education in a changed landscape
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Find out more about the speakers below.
Bethany Windsor, Operations Manager , NOVUS and Career Ready Think Logistics
Bethany is Operations Manager for Career Ready’s Think Logistics programme and CILT’s NOVUS programme, both of which provide a strategic solution to the skills shortage in the logistics sector.
Bethany is responsible for maintaining links between young people in schools, colleges and universities and sponsoring companies that provide industry insights, mentoring, work placements and more to inspire the next generation to choose logistics as their preferred profession.
Sarah Shaw, Senior Lecturer in Logistics and Supply Chain Management, University of Hull
Dr Sarah Shaw is Director of MBA Programmes at Hull University Business School. She has over 15 years industrial experience working in the UK logistics sector and completed the Executive MBA at Hull University Business School herself back in 2005. She is an Senior Lecturer & Researcher in Logistics & Supply Chain Management and Fellow and Board Member of The Chartered Institute of Logistics and Transport (CILT). Sarah leads on various multi-disciplinary research projects and has published in a variety of scientific journals. One of her publications was selected by Emerald Group Publishing to appear in "A Focus on Sustainable Supply Chains and Green Logistics", part of ‘Emerald Gems’ which brings together some of the most highly cited, read and innovative research in its field. Sarah was instrumental in taking the lead for Hull University in developing a Supply Chain Leader Professional Degree Apprenticeship for organisations to take advantage of the UK government’s apprenticeship levy. This is helping to address the logistics skills talent gap in the UK. She won ‘Leader of the Year’ in the Women in Logistics Awards, 2017 UK, for her voluntary work within the Chartered Institute of Logistics and Transport UK, aimed at encouraging young people to work in the logistics sector. She was also a finalist in the Women in Business Awards - Humber, 2018 in the category of ‘Women Breaking Boundaries’
Jennifer Swain ,Head of Talent and Opeations, Road to Logistics
Jennifer has worked in logistics for 20 years, specialising in talent attraction. She is particularly passionate about improving Diversity and Inclusion within the industry, and works hard to demonstrate that logistics is relevant to a plethora of people, regardless of gender, race, disability or background. She joined Road to Logistics as she recognised an opportunity to use her experience for the benefit of the whole industry and join a team of like-minded professionals who are passionate about creating pathways to work for more marginalised individuals, whilst having a real impact on the talent shortage in logistics.
Heidi Skinner, Policy Manager - South, Logistics UK
Heidi Skinner is Logistics UK’s Policy Manager supporting and campaigning for members interests in the South East and South Central regions. In addition, Heidi also leads on Logistics UK’s public affairs work engaging with political decision makers and opinion formers in Westminster to ensure the industry’s challenges are communicated to Government. Prior to joining the Logistics UK Heidi was a political consultant for a number of the UK’s leading public affairs agencies advising on political communications for transport clients.
Building back sustainably post-pandemic
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Find out more about the expert panellists below.
Lindsay MacIver Zingg, Senior Director, Sustainability, DSV
Lindsay Zingg is the Senior Director Sustainability at DSV. A graduate from Robert Gordons University in Scotland, with an Honors degree in applied Chemistry and over 20 years’experience in the area of Sustainability. After spending her early years in the oil and gas industry she transitioned to the Logistics world with Panalpina. In this role she was the driving force behind Panalpina’s Green House Gas reduction programs, implementing the Science Based Targets, achieving an “A” score from Carbon Disclosure Project and leading all global sustainability programs. After the purchase of Panalpina by DSV in 2019, she is now responsible for heading up the Global Sustainability program within DSV to implement their ambitious Sustainability strategy.
Charlotte Slack, Head of Buying, Company Shop Group
I am responsible for the Chilled and Frozen Commercial Team at Company Shop Group. I have been with the business for 15 years now and if I think back to walking in on my first day it’s almost unrecognisable – to say I’m proud of what the business and our teams have achieved is an understatement. Working within the surplus redistribution sector is extremely rewarding; no day is the same, you get to meet such an array of suppliers and contribute towards life changing impact – you can’t not have a smile on your face when you go home at the end of the day. I have recently returned from Maternity Leave; my little girl Eloise is just over a year old. We love being outside so we go for lots of walks in the nearby Peak District; always stopping by a local café for a hot chocolate.
Alan McKinnon, Professor of Logistics,Kuehne Logistics University
Alan McKinnon joined KLU in January 2012 as Dean of Programs and Head of Logistics. His terms of office as Dean and department Head ended, respectively, in April 2014 and January 2016. In 2015 he won the KLU Best Teacher award and continues courses on the fundamentals of logistics and sustainable logistics. He has played a lead role in major KLU research projects for Unilever / Kuehne and Nagel and the World Bank and uses his extensive networking with businesses, international organizations and academia to promote the university’s activities worldwide.
Emma Cowper, Sustainability Manager, DP World London Gateway
Emma Cowper is the Sustainability Manager at DP World London Gateway, having joined the company in 2010. She has been in her current role since October 2016 and is responsible for overseeing the implementation of sustainable business practices and operations within the port. Emma has a B.Sc. in Geography from the University of Birmingham and an M.Sc. in Environmental Monitoring, Modelling and Management from King’s College London. She is also a Certified Strategic Community Investment Practitioner and an Associate Member of Institute of the Environmental Management & Assessment. In her spare time, Emma is a professional triathlete, swimming, cycling and running and mum to a little girl.
Deborah Dull, Founder, Circular Supply Chain Network
Deborah Dull is the founder of the Circular Supply Chain Network and the author of Circular Supply Chains: 17 Common Questions (How Any Supply Chain Can Take the Next Step). Prior to that she was a Senior Principal of Manufacturing Product Management for GE Digital, an Impact Investor for Health Supply Chains at the Bill & Melinda Gates Foundation and she spent six years at Microsoft where she oversaw launch management, inventory management, and innovation. She is a sought after author and speaker having been published in various books, articles, and white papers and spoken at dozens of industry events. Deborah holds Supply Chain & Operations Management degrees from Western Washington University (BA) and the University of Liverpool (MSc), with a thesis focused on the digital supply chain.
Leadership in a COVID-safe workplace
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Find out more about the panel by reading their biographies below.
Amy McNamara, Head of Operations, Boohoo
Amy is currently Head of Operations at Boohoo and is responsible for getting products to customers in the most efficient and sustainable way for the growing ecommerce retailer. Amy Boohoo last August having previously spent 4 years at Primark based in Germany working within their European team as Regional Operations Manager, Northern Europe. Prior to Primark Amy worked at DHL and Sainsbury’s. Amy has been a member of Women in Logistics since 2015 and is currently on the WIL board and also chairs Boohoo’s women in business network, Ascend.
Emma Ross, Head of Logistics Operations, Screwfix
Emma Ross is Head of Logistics Operations at Screwfix. With a background in FMCG, retail logistics [Tesco + Morrisons] and supply chain consulting, Emma has worked across a wide variety of professional environments, with a focus and passion for developing people within her direct teams and the wider organisations she works within. With over ten years experience in logistics both operationally and consulting, she is an active participant in the institute, having been a board member since early 2016, as well as supporting the international CILT with the next generation of professionals into the institute. During the last 18 months Emma has delivered and supported projects including the opening of two new distribution centres during covid restrictions, integrating new carriers into operations and launching new delivery services to customers.
Ioana Sinea, Shift Manager, Eddie Stobbart
Ioana Sinea is a Shift Manager at Eddie Stobart, Goresbrook’s site, specialised in improving the operational performance and building quality – focused teams. Working in Logistics for 5 years, obtained her Bachelor’s Degree in Business and Management and worked her way up the organisational ladder to the current position of Shift Manager. Ioana is a confident, highly motivated individual and works well through her own initiative, but also as part of a team.
Beth Hannah, Warehouse Operational Support Manager, Mini Clipper
Bio to follow