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May 2017
40 Years of International Study ToursBook Now
Start Date:02/05/2017 18:30
End Date:02/05/2017 20:30
Event Code:STG0347
Description:

When: 2 May 2017, 18:30 - 20:30 (Reg: 18:00)
Where: Stoke on Trent Sixth Form College, Leek Road, Stoke-on-Trent ST4 2RU
Meeting Point: Room G57, Stoke Sixth Form College

Speaker: Andrew Dartnell FCILT, Chairman, Staffordshire Group CILTUK

Our Chairman, Andrew, has, for more than forty years, planned and accompanied groups of members, some with their wives and guests, on tours to countries far and wide across the world.  The main reason for these tours has been to observe how other countries plan and operate their logistics and transport services, noting their many and different activities whilst undertaking their essential tasks of moving people and goods.

What started as a long-weekend away in Brussels for eight people has expanded, over the years, and the group has now visited  destinations over four continents from San Francisco to Hong Kong

Andrew will touch upon some happy and interesting experiences over these past 40 years with planning and operating these International Study Tours.

Refreshments and a light buffet will be provided.

Book online now or contact Membership Services, Tel: 01536 740104 or email: membership@ciltuk.org.uk quoting the event code: STG0347.

Cost: Member: Free; Non-Member: Free

Cycling Infrastructure, BristolBook Now
Start Date:03/05/2017 09:00
End Date:03/05/2017 17:00
Event Code:PTRC0474
Description:

Cycling is quickly becoming established as a mainstream mode of transport, especially in our larger cities. All the evidence point to its benefits: quicker journeys in urban areas, improved access to jobs and services, reduced congestion, better health and liveability. Getting more people, of all ages and abilities, on bikes is a key ingredient in the recipe for delivering better, more competitive and more progressive cities.

Programme and Booking Form

Please find further course/programme details and booking form here.

Course Fees

Standard Fee: £365 + VAT

CILT Member/ Local Authority/ Charity Fee: £345 + VAT

Booking

To booking please complete and return the booking form to the Events Team at info@ptrc-training.co.uk.

 

How and Why Supply Chain Leaders should Champion Customer Centricity Initiatives - Full BookedBook Now
Start Date:03/05/2017 09:15
End Date:03/05/2017 13:00
Event Code:COR0342
Description:

When: Wednesday 3rd May 2017, 09:00 (for 09:15) - 13:00 
Where:
 Mayfair Room, 5th Floor, The Helicon, 1 South Place, Moorgate, London, EC2M 2RB

How customer centric is your supply chain? The event is now fully booked

The increasing sophistication of the customer is one of the mega-trends of recent years, with service becoming as much a competitive differentiator as cost. But many supply chains have failed to recognize this paradigm, remaining internally “process-centric” and with scant regard for the end customer. The reality is that maximizing “the right experience” for the customer requires product offerings and their supporting supply chains to be integrated and indistinguishable. This has already been recognized by those leading companies who have already transformed their supply chains into customer-centric supply chains, such as Cisco, Starbucks and NCR.

 

What is Supply Chain Journey Mapping?

 

Supply Chain journey mapping is a human-centered design methodology that allows you to look at your supply chain from your customers’ perspective, and is equally applicable whether you operate in a B2B or B2C environment. The objective is to deliver better customer experience to improve retention and profitability.

   

This interactive workshop will include:

• Hands-on experience of mapping customer journeys through the supply chain.

• Use of journey maps to diagnose customer experience issues and identify opportunities within the supply chain to become more customer-centric.

Designing supply chain experiences that meet your customer’s expectations and deliver business value

What participants will learn:

 

Powerful, practical tools for creating customer-centered Supply Chain strategies, and tips for introducing supply chain journey mapping into your organisation for immediate action.

By the end of the day you will have identified innovative ways to improve the customers’ experience by incorporating and combining the people, process and technological resources that can drive new attitudes and behaviours within the supply chain to deliver superior results.

Refreshments and a light buffet will be provided. 

Please note the delegate list for this event will be vetted by the host, Oracle, whose prerogative it is to accept or decline, without reason, a delegate’s attendance.


Book online now or contact Membership Services, Tel: 01536 740104 or email: membership@ciltuk.org.uk quoting the event code: COR0342

Cost: Member: Free; Non-Member: Free

West of England Metro Bus Visit - This Event is CancelledBook Now
Start Date:04/05/2017 09:00
End Date:04/05/2017 17:00
Event Code:BGSG0326
Description:

When: Thursday 4 May 2017,
Where: TBA
Meeting Point: TBA

Speaker: Richard Gillingham, Senior Responsible Officer, South Gloucestershire Council

Cancelled Event.

This is a great opportunity to have a first insight into one of the routes of the Metrobus operation. MetroBus is a form of high capacity rapid public transport found in urban areas. It’s a smarter way of travelling that uses a combination of segregated busways and bus lanes.

This bus tour will take in the dedicated route and also show the entire infrastructure in bringing this project to life.

Book online now or contact Membership Services, Tel: 01536 740104 or email: membership@ciltuk.org.uk quoting the event code: BGSG0326.

Cost: Member: Free; Non-Member: Free

Birmingham Airport - Visit to new control tower - This event is fully bookedBook Now
Start Date:04/05/2017 14:00
End Date:04/05/2017 16:00
Event Code:BCG0348
Description:

When: 4th May 2017, 13:30 for 14:00 - 16:00 - please note updated timings
Where: Birmingham Airport Air Traffic Ltd, Control Tower, 2 Falcon Way, Birmingham Airport (Cargo), Birmingham, B26 3RF

Speaker: Nick James, Head of Air Navigation Services, Birmingham Airport

This event is fully booked.  To add your name to the reserve list, contact Membership Services, Tel: 01536 740104 or email: membership@ciltuk.org.uk quoting the event code: BCG0348.

Please note the delegate list for this event will be vetted.

Cost: Member: Free; Non-Member: Free

Road Safety and Traffic SignsBook Now
Start Date:04/05/2017 19:30
End Date:04/05/2017 21:30
Event Code:KTG0384
Description:
W
hen:
4th May 2017, 19:00 (for 19:30) - 21:30
Where: Holiday Inn North, Maidstone Road, Hothfield, Ashford, Kent TN26 1AP

Speaker: George Chandler

The good, the bad and the unbelievable - an entertaining look at hidden messages on the highway, how to read signs, interpret them and stay alive presented by George Chandler.

Book online now or contact Membership Services, Tel: 01536 740104 or email: membership@ciltuk.org.uk quoting the event code: KTG0384.



Cost: Member: Free; Non-Member: Free;
North East Annual Dinner DanceBook Now
Start Date:05/05/2017 19:30
End Date:06/05/2017 01:00
Event Code:NER0304
Description:



When: Friday 5 May 2017, 19:30 - onwards
Where: Village Hotel, Henry Boot Way, Priory Way, Hull, HU4 7DY

Humber Group Annual Dinner Dance 2017

The Humber Group will be hosting the North East Region Annual Dinner Dance for what has traditionally proven to be a very enjoyable evening.  Dinner will be followed by dancing  to The Aces showband.

Tables are available for six to ten people.

Guest Speakers:


Will Whitehorn FCILT, President of the CILT(UK)


Barry Denness, Head of Port Operations, Siemens Hull

We will be holding a raffle during the evening and we would very much appreciate if you would please consider donating a prize to be included at this year’s event.

Cost
£42 per person.

To Book
To book on to this event or if you have any queries, please contact Bob Rackley CMILT; rackleyb@eyms.co.uk , 01482 592919.

The event will be black tie/cocktail attire.

Event Poster

Event Code: NER0304

CPC Passenger Transport OperationsBook Now
Start Date:08/05/2017 09:00
End Date:06/06/2017 17:00
Event Code:CPC0408
Description:


8 - 12, 22 - 23 May

24 May - Revision Day
6 June - Exam Day

Location:

London

Costs:

£1,128 - Please note that this includes one years CILT Learner Affiliate Membership
£78.00 Optional Revision Day

Contact Professional Development, tel: 01536 740166 or email: pd@ciltuk.org.uk

CPC Road Haulage OperationsBook Now
Start Date:08/05/2017 09:00
End Date:06/06/2017 17:00
Event Code:CPC0422
Description:

8 - 12, 25 - 26 May
5 June - Revision Day 
6 June - Exam Day

Location:

Corby

Costs:

£1128.00 - Please note that this includes CILT Learner Affiliate Membership
£78.00 Optional Revision Day

Contact Professional Development, tel:01536 740166 or email: pd@ciltuk.org.uk

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CILT UK


Registered Office:

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Main Switchboard: 01536 740100

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