TfL extends Arriva's London Overground contract - CILT(UK)
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TfL extends Arriva's London Overground contract

27 June 2023/Categories: Operations Management, Rail

Arriva Group’s train operating company, Arriva Rail London has been granted a two-year extension as the delivery partner for the London Overground concession, which is operated with Transport for London. Arriva secures contract extension with Transport for London for the London Overground: UK Trains, ARL

Arriva has operated the London Overground network since November 2016 and following the contract extension, is expected to do so up to May 2026.  The announcement today brings continuity for 430,000 passengers who use ARL’s trains every day and builds on Arriva’s record of delivering improvements for London Overground customers, working in partnership with TfL to provide more frequent services, new trains and improved interchanges.

The contract extension is also good news for ARL’s 1,500 employees who serve Londoners and see themselves as part of the community.

Rory O’Neill, TfL’s General Manager for London Overground, said:

"I am very proud of everything we have achieved at London Overground but that would not be possible without the close collaboration with Arriva Rail London. There has been a great deal of change, not only at London Overground but in the rail industry, since the pandemic but ARL, supported by TfL, has risen to the challenge as we adapt to changing customer travelling habits. We continue to welcome growing numbers of customers back and with the help of ARL will build on that success.”

David Brown, Managing Director of Arriva UK Trains, said:

“We are incredibly proud of our performance record and of our relationship as a critical delivery partner to Transport for London.  We play a significant role in London life, connecting communities and being part of one of the most mature, sophisticated and inter-connected transport networks in the world.  With this contract extension we can continue to work in close partnership and deliver innovative and cost-efficient solutions to keep the capital city moving.”


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