Conference Session Agenda
Managing Stress in Transport: Protecting People and Performance
Duration: 2.5 Minutes
1. Welcome and Introduction (10 Minutes)
· Why stress matters in the transport industry
· The hidden nature of stress – it rarely appears overnight
· Understanding the cumulative impact of daily operational pressures
2. The Reality of Stress in Transport (30 Minutes)
· Delays, traffic, RDC waiting times, and poor communication
· Unpredictable hours and disrupted sleep patterns
· Pressure to maintain performance and keep vehicles moving
· How stress affects drivers, managers, planners, and office staff alike
3. The Impact on Safety and Performance (30 Minutes)
· How stress affects decision-making, concentration, and communication
· The link between mental overload and:
o Driver errors
o Infringements
o Incidents and accidents
o Reduced productivity
o Staff turnover and retention challenges
· Why performance issues are often symptoms rather than causes
4. Are We Measuring the Right Things? (15Minutes)
· Reviewing traditional transport KPIs:
o Mileage
o Fuel
o Tyres
o Damage
o Compliance
· The importance of monitoring and supporting the people behind the numbers
· Recognising early warning signs of stress
5. Practical Actions That Make a Difference (30 Minutes)
· Why posters, policies, and one-off presentations are not enough
· The value of regular, meaningful conversations
· Creating a culture of open communication
· Simple daily management habits that reduce stress
· Early intervention and support
6. Key Takeaways and Close (30 Minutes)
· Stress is a workplace risk that requires active management
· Small actions can prevent larger problems
· Supporting wellbeing improves safety, performance, and retention
· Looking after people is fundamental to operational success
Questions and Discussion
· Open floor for audience questions and shared experiences 30
Light refreshments will be provided during the visit at a time to be confirmed