Awards for Excellence

Recognises organisations that demonstrate outstanding performance, efficiency, and innovation across day-to-day logistics, warehousing, transport operations, and transport planning, delivering measurable improvements in reliability, service quality, and overall value. This award celebrates operational excellence achieved through effective planning, execution, and continuous improvement across the end-to-end supply chain.

Judging criteria:

• Judges will assess submissions against the following:

• On-time delivery, warehouse throughput, and service reliability metrics

• (including order accuracy, pick/pack performance, and transport schedule adherence)

• Cost efficiency and resource optimisation

• (effective use of labour, fleet, space, inventory, and planning capability)

• Transport planning and warehouse planning effectiveness

• (route optimisation, load planning, demand forecasting, capacity planning, and coordination between warehouse and transport operations)

• Continuous improvement culture and KPIs achieved

• (use of performance data, process optimisation, and measurable improvement over time)

• Operational resilience and risk management

• (ability to manage disruptions, demand variability, labour constraints, and peak periods)

• Customer satisfaction and quality performance

• (service levels, accuracy, responsiveness, and customer feedback)

Link to competency framework: Efficiency, Quality and Risk

Recognises organisations that have delivered exceptional improvement in supply chain performance, resilience, and responsiveness over the past year.

Judging criteria:

• Demonstrable before-and-after performance metrics (e.g., lead times, service levels, cost)

• Strategic transformation initiatives and execution

• Improved collaboration and supplier performance

• Measurable impact on customers and stakeholders

• Evidence of sustained improvement culture

Link to competency framework: Operations and Supply Chain Management

Achieves outstanding improvements in passenger service, implements new technology, equipment or information management, demonstrates improvements in organisation or human resources and champions environmental sensitivity.

Awarded to an organisation in any mode of passenger transport that:

• achieves outstanding improvements in passenger service.

• implements new technology, equipment or information management.

• demonstrates improvements in organisation or human resources.

• champions environmental sensitivity

Link to competency framework: People Mobility

Acknowledges initiatives that significantly reduce environmental impact led logistics, distribution and transport activities.

Criteria:

• Tangible reductions in energy consumption and/ or waste

• Innovation in sustainable materials, fuel transition, technology adoption or application of best practice

• Alignment with wider ESG goals and industry standards

• Measurable long-term environmental benefits

• Stakeholder engagement and transparency in reporting

Link to competency framework: Sustainability and the Global Community

The award targets industry-focused research projects co-developed and co-delivered through partnerships between industry-based organisations and academic institutions.

Judging criteria:

• the project has been co-developed and co-delivered by an industry partner and academic institution(s).

• the project addressed a timely topic and real-world challenges of significant relevance for the advancement of

• knowledge and business and/or technological innovation in logistics, freight transport, operations and supply

• chain management.

• the project generated tangible and substantial impact, e.g., solutions, tools, technologies, managerial frameworks,

• methods, recommendations, among other outputs.

• the project has shown that it can deliver improvements to an industry sector and key stakeholders, e.g., cost

• reduction, revenue and/or improved sustainable performance.

• the project demonstrated excellence in the co-creation of state-of-the-art knowledge and industry application of

• science, technology, engineering, or management.

• the project delivers business and/or technological innovation and demonstrates significant impact and substantial

• transformation of the businesses involved.

• the project has potential to contribute to the evolution of the industry partner and the research track record of the

• academic partner(s).

• the project provides advancement in academic knowledge, expands organisational capabilities, and/or creates new market opportunities

A prestigious award recognising an individual’s lifetime achievement or exceptional contribution to the transport and logistics profession.

Judging criteria:

• Outstanding service, leadership, or advocacy

• Lasting impact on the sector or community

• Professional integrity and reputation

• Mentorship and legacy influence

• Enduring commitment to industry excellence

Link to competency framework: Personal Effectiveness