Resource Hub
Discover sector-specific insight, faster. Search by topic or professional sector to uncover relevant webinars, Focus magazine articles, policy insight, case studies and more to support decision making and career development.
The Rise of Warehousing in the Modern Economy
CILT(UK)
This webinar explores why warehousing has become such a large and strategically important part of the modern economy, and how its role is changing. It looks at trends such as e‑commerce growth, larger and more automated distribution centres, the “Year of Warehousing” campaign with UKWA, and how modern warehouses now support value‑adding activities, high‑quality jobs and greener, more resilient supply chains.
A day in the life of a Transport Manager. Part 2
CILT(UK)
This second session in the series dives deeper into the real, day‑to‑day realities of being a Transport Manager, building on the foundations covered in Part 1. It uses practical examples to show how transport managers juggle planning, compliance, people management and unexpected incidents, and how forums like CILT(UK)’s Transport Managers community support best practice and continuous improvement in the role.
A day in the life of a Transport Manager. Part 2
CILT(UK)
This webinar follows a transport manager through a typical working day, showing how they juggle compliance, fleet safety, planning, problem‑solving and team leadership to keep operations legal, efficient and on time.
Building a Customer-First and People-Centred Culture at Transport for Wales
CILT(UK)
This webinar shares how Transport for Wales is embedding a customer‑first, people‑centred culture across its organisation, focusing on values, leadership, staff engagement and service design that put passenger experience and employee wellbeing at the heart of decision‑making.
Developing a Missions-based Transport Strategy for the South East
CILT(UK)
This webinar explains how a missions-based approach is being used to shape Transport for the South East’s new regional strategy, showing how five missions on connectivity, resilience, inclusion, decarbonisation and sustainable growth will guide future investment and policy.
Consumer Behavious in Retail Returns
CILT(UK)
This webinar explores how consumer behaviour shapes retail returns, highlighting why shoppers send products back, how policies and convenience influence their decisions, and what retailers can do to reduce costs while protecting loyalty.
Bus Users Scotland
CILT(UK)
This event brings together Bus Users Scotland and CILT(UK) to explore how bus passengers’ voices shape better services, policy and investment across Scotland. It looks at Bus Users Scotland’s role in handling complaints, monitoring services and working with government and operators, and discusses what needs to change to improve reliability, accessibility and the overall passenger experience.
Stansted Airport Sustainable Development Plan response from CILT(UK)
CILT(UK)
This response to the Stansted Airport Sustainable Development Plan (SDP) issued in December 2024 covers five key issues: Demand Forecasts, Fleet Mix, Cargo Activity, GHG Emissions and Surface Access.
Getting to know your Knowledge Centre
CILT(UK)
This short webinar introduces the Knowledge Centre, showing you how to find, access and use its resources effectively so you can get more value from its tools, content and support.
Accessibility and Inclusion Committee Meeting
CILT(UK)
This recorded meeting covers updates and discussions from the Accessibility and Inclusion Committee, focusing on current projects, issues and actions to improve access, remove barriers and make services more inclusive for disabled and disadvantaged users.
