“Redhill’s major rail freight terminal that didn’t happened – why, and what can be learn from that” (session code SER0365) is a case‑study webinar about a proposed large rail‑freight terminal at Redhill in Surrey that was ultimately not delivered, and the planning, commercial and stakeholder reasons behind its failure. It uses the Redhill example to draw out lessons for how future rail‑freight schemes should be conceived, consented and communicated so they stand a better chance of success