Policies, Procedures & FAQs
Awarding Organisation Policies and Procedures
The following CILT(UK) AO policies and procedures have been categorised as General, Assessment and Quality Assurance. For queries regarding the policies under the assessment and general sections, please contact us at ao@ciltuk.org.uk. For queries related to the policies under the quality assurance section, please contact us at qualityassurance@ciltuk.org.uk.
Assessment Instructions
CILT(UK) AO Policies and Procedures - General
CILT(UK) AO Policies and Procedures - Assessment
CILT(UK) AO Learner Enrolment and Registration v5
CILT(UK) AO Learner Enrolment Extensions Application Form
CILT(UK) AO Reasonable Adjustment (RA) v7
CILT(UK) AO RA Application Form
CILT(UK) AO RA LP Declaration Form
CILT(UK) Special Consideration (SC) Policy v3.2
CILT(UK) AO SC Application Form
CILT(UK) AO Enquiry About Result (EAR) v5
CILT(UK) AO EAR Application Form v5
CILT(UK) AO Recognition of Prior Learning Policy v4
CILT(UK) AO Recognition of Prior Learning Exemption Application Form
CILT(UK) AO Learner Assessment Registration Fees - Refund and Cancellation Policy v1
CILT(UK) AO Learner Assessment Registration fees refund - Application Form
CILT(UK) AO Certificate (including replacements) Policy v1
CILT(UK) AO Learner Replacement Certificate Application form
CILT(UK) AO Learning Partner Replacement Certificate Application form
CILT(UK) AO Policies and Procedures - Quality Assurance
Limits of the use of Generative AI
The purpose of this section is to provide Learners with additional clarity regarding the appropriate use of AI (specifically generative artificial intelligence (AI), with the most impactful class of these being Large Language Models (LLMs)) in CILT(UK) AO assignments.
For all CILT(UK) AO assessments, Learners must only submit work which is their own. With reference to JCQs ‘AI use in Assessments’ policy ‘this means both ensuring that the final product is [the Learner’s] own words, and isn’t copied or paraphrased from another source such as an AI tool, and that the content reflects their own independent work’.
AI misuse refers to the use of an AI tool(s) by a Learner which is outside of the permitted use as outlined in this policy; AI misuse constitutes malpractice as defined in the CILT(UK) AO Malpractice policy.
To ensure Learners uphold their requirement to only submit work which is their own, the following areas (with reference to the JCQs ‘AI use in assessments’ policy) have been defined as AI misuse; please note, this list is not conclusive and should Learners demonstrate a use of AI in their submission which inhibits the ability for CILT(UK) AO to fairly award a qualification, this may also be defined as Malpractice in accordance with the CILT(UK) AO malpractice policy:
Copying or Paraphrasing sections of AI generated content so that the work submitted is no longer the Learner’s own (including where this is referenced)
Copying, paraphrasing, or using AI tools to rewrite content—including a learner’s own draft notes—in a way that alters the work so that it is no longer the learner’s own original creation (even if referenced)
Using AI to rewrite, enhance, or professionalise a learner’s own original notes/assignment to the point that the submitted work no longer represents the learner’s independent effort (including cases where such use is acknowledged or referenced),
Copying of paraphrasing whole responses of AI-generated content (including where this is referenced)
Using AI to complete parts of the assessment so that the work does not reflect the Learners own work, analysis evaluation or calculations (including where this is referenced)
Using an AI tool to amend a Learners assignment to the point that the submission can no longer be considered the Learner’s own words
Failing to acknowledge the use of AI tools when they have been used as a source of information*
Submitting information from an AI tool which is discriminatory, harmful, offensive or intentionally biased
Incomplete or poor acknowledgement of AI tools
Submitting work with intentionally incomplete or misleading references or bibliographies
*Learners should be aware that AI can generate incorrect facts and citations and that they are solely responsible for ensuring the content they submit is factually correct.
Some Learners may choose to use AI tools to complete spelling, and grammar checks on their assignments prior to submitting these to CILT(UK) AO. Whilst the use of AI to complete spelling and grammar checks before submitting an assignment (such as the use of a spell check in google docs or word) is not prohibited, CILT(UK) AO prohibits the use of generative AI (LLMs such as ChatGPT, Microsoft Copilot etc.) to complete a spelling and grammar checks. The use of generative AI to complete these types of checks have been found to amend the wording and/or sentiment of the Learner’s submission and could therefore result in the Learner submitting work which is no longer their own. Where it is identified that the use of an AI tool for a spelling and grammar check has resulted in the amendment of the Learner’s own work, this will be considered as malpractice in accordance with the CILT(UK) suspected malpractice policy.
For the avoidance of doubt, the only way in which the use of generative AI within an assignment is permitted by CILT(UK) AO is as a research tool; where used as a research tool Learners must follow the instructions on referencing as included in this document. This record must be held for the duration of the Learner’s enrolment to the qualification, failure to do so will be considered as malpractice in accordance with the CILT(UK) AO malpractice policy. Learners must record the following information when using an AI Tool:
AI tool used/accessed
Date of access
Prompt inputted into the AI tool (this must be an exact copy of the question/command asked of the AI tool)
Response from the AI tool (this must be an exact copy of the response provided by the AI tool
The above information must be recorded in addition to appropriate citations being made throughout the assignment and a complete bibliography/reference list being submitted as part of the assignment in accordance with the CILT(UK) AO Assignment Instructions. Should Generative AI be used as a research tool, the above record must be included as an appendix to the Learners submitted assignment, failure to do so may result in malpractice.
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