Privacy Policy

CILT(UK) collects personally identifiable information, such as your email address, name, home/work address or telephone number. CILT(UK) also collects anonymous demographic information, which is not unique to you, such as your postal code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by CILT(UK). This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by CILT(UK) for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the CILT(UK) website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through CILT(UK) public message boards, this information may be collected and used by others. Note: CILT(UK) does not read any of your private online communications.

CILT(UK) encourages you to review the privacy statements of websites you choose to link to from CILT(UK) so that you can understand how those websites collect, use and share your information. CILT(UK) is not responsible for the privacy statements or other content on websites outside of CILT(UK) and CILT(UK) family of websites.

CILT(UK) collects and uses your personal information to operate the CILT(UK) website and deliver the services you have requested. CILT(UK) also uses your personally identifiable information to inform you of other products or services available from CILT(UK) and its affiliates. CILT(UK) may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

CILT(UK) does not sell, rent or lease its customer lists to third parties. CILT(UK) may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party. In addition, CILT(UK) may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to CILT(UK), and they are required to maintain the confidentiality of your information.

CILT(UK) does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

CILT(UK) keeps track of the websites and pages our customers visit within CILT(UK), in order to determine what CILT(UK) services are the most popular. This data is used to deliver customized content and advertising within CILT(UK) to customers whose behaviour indicates that they are interested in a particular subject area.

If you're employed within the MOD and have an active CILT(UK) membership, your name and job title may be shared with your employer. The purpose of this is to support CILT(UK)’s ongoing partnership with the MOD and ensure that membership provides maximum value to MOD personnel.

CILT(UK) websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on CILT(UK) or the site; (b) protect and defend the rights or property of CILT(UK); and, (c) act under exigent circumstances to protect the personal safety of users of CILT(UK), or the public.

CILT(UK) secures your personal information from unauthorised access, use or disclosure. CILT(UK) secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

CILT(UK) will occasionally update this Statement of Privacy to reflect company and customer feedback. CILT(UK) encourages you to periodically review this Statement to be informed of how CILT(UK) is protecting your information.

CILT(UK) welcomes your comments regarding this Statement of Privacy. If you believe that CILT(UK) has not adhered to this statement, please contact CILT(UK) at website@ciltuk.org.uk. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to improve efficiency, and to provide information to site owners.

Similar technologies may also be used, such as pixels, tracking tags, and web beacons, which perform comparable functions.

The Site is operated by The Chartered Institute of Logistics and Transport in the UK ("CILT(UK)", "we", "us").

Registered office: Earlstrees Court, Earlstrees Road, Corby, Northamptonshire NN17 4AX, United Kingdom

Contact for privacy and cookies queries: data@ciltuk.org.uk

Who We Are and How to Contact Us

The Site is operated by The Chartered Institute of Logistics and Transport in the UK ("CILT(UK)", "we", "us").

Registered office: Earlstrees Court, Earlstrees Road, Corby, Northamptonshire NN17 4AX, United Kingdom

Contact for privacy and cookies queries: data@ciltuk.org.uk

Strictly Necessary Cookies

These cookies are essential for the Site to function properly. They enable core functionality such as security, session management, and access to member areas. These cookies cannot be turned off without preventing the Site from working as intended.

Examples: Session persistence, member authentication, security tokens

Performance and Analytics Cookies

These cookies help us understand how visitors use the Site, including which pages are most popular, how long users spend on pages, and how they navigate the Site. This information helps us improve the Site's performance and user experience.

Examples: Google Analytics, Microsoft Clarity, Snowplow behavioral analytics

Functionality Cookies

These cookies remember choices you make on the Site, such as your language preference, login information, or customized settings. They enhance your experience by personalizing the Site to your preferences.

Examples: User preferences, region/language settings, cookie consent preferences

Targeting and Advertising Cookies

These cookies record your visits to the Site, the pages you view, and the links you follow. They may also track your activity across other websites to serve you targeted marketing content and measure the effectiveness of advertising campaigns. These cookies are set by us and our trusted marketing partners.

Examples: Facebook/Meta pixels, Microsoft Advertising (Bing), Marketo marketing automation

These cookies collect data on how visitors interact with the Site to help us understand user behavior and optimize the Site.

Infrastructure and Application Performance

These cookies are essential for the technical operation and monitoring of the Site.

Analytics and User Behaviour

These cookies collect data on how visitors interact with the Site to help us understand user behavior and optimize the Site.

Marketing and Advertising

These cookies enable targeted marketing, conversion tracking, and advertising optimization across platforms.

Functional and Third-Party Services

These cookies enable third-party services that enhance Site functionality.

Cookie Banner and Consent

On your first visit to the Site, you will see a cookie banner allowing you to accept or reject non-essential cookies. You can:

·         Accept all cookies

·         Reject non-essential cookies (only strictly necessary cookies will be used)

·         Customize your preferences by cookie category

Changing Your Preferences

You can change your cookie preferences at any time by:

·         Clicking the "Manage Cookies" link in the footer of the Site

·         Revisiting the cookie banner or settings tool

·         Using your browser's cookie management settings

Browser-Level Controls

You can also manage cookies through your web browser settings. Most browsers allow you to:

·         View cookies stored on your device

·         Block cookies by default or for specific websites

·         Delete cookies manually

Important: If you block all cookies (including strictly necessary cookies), some features of the Site may not function properly, such as member login areas or security features. We recommend allowing strictly necessary cookies for optimal Site performance.

Opting Out of Specific Trackers

If you wish to opt out of specific analytics or advertising services:

·         Google Analytics: Google Analytics Opt-out Browser Add-on

·         Microsoft Clarity: You can manage preferences through Microsoft Clarity settings

·         Facebook: Manage ad preferences through Facebook Privacy Settings

·         Microsoft Advertising: Opt out via Microsoft Advertising Opt-out

Some of the cookies used on the Site are set by third-party service providers. These providers may collect information about your online activities across different websites to provide services to us and to serve targeted advertising.

We have appropriate data processing agreements in place with all third-party providers to ensure your data is processed lawfully and securely. Please refer to the individual provider's privacy policies for more information about how they use your data:

·         Google Privacy Policy

·         Microsoft Privacy Policy

·         Facebook Data Policy

·         Adobe/Marketo Privacy Policy

·         Intercom Privacy Policy

Under UK data protection law (UK GDPR and Data Protection Act 2018), you have the right to:

·         Request what personal data we hold about you

·         Request correction of inaccurate data

·         Request deletion of your data (subject to certain conditions)

·         Object to processing of your data

·         Request restriction of processing

·         Request data portability

To exercise any of these rights, please contact us at data@ciltuk.org.uk

For more details, please refer to our Privacy Policy.

We may update this cookies notice from time to time as we implement new technologies, change service providers, or for other operational or legal reasons. Any changes will be posted on this page with an updated "Last updated" date.

Your continued use of the Site following any updates to this notice constitutes your acceptance of any changes.

If you have any questions about this cookies notice or how we use cookies, please contact: data@ciltuk.org.uk

We will be happy to provide further clarification or information about how we use cookies on the Site.