CILT - Retail Logistics


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The Retail Forum

The Retail Forum aims to be a forum for those working for, or very closely with, retailers particularly within the areas of planning and execution of the physical movement of goods from supplier to the final customer, and where necessary back.

To get involved with your industry specific Forum and to ensure you receive information about our events, qualifications and news most relevant to you, all you have to do when becoming a CILT member is select the Retail Logistics Forum when making your Professional Sector and Forum selections.

Terms of Reference

  • Scope
  • Vision
  • Target Audience
  • Organisation
  • Proposed Outputs
  • Benefits for Forum Members

It will consider all matters of common interest within the field of Retail Logistics, to include:

  • Physical distribution
  • Forecasting, replenishment and availability
  • Multi-channel and traditional supply routes
  • UK and international 
  • Farm to fork food and drink logistics supply chain, including agrifood, manufacturing, processing and primary transportation to purchasers in retail, wholesale and foodservice.
  • The development of talent and enhancing the quality of people within the industry
  • The promotion of retail logistics as a career
  • The parking of commercially competitive issues between Retailer, between suppliers and between 3PLs so that the forum can be industry enhancing, enabling substantive improvements in matters of common interest to the group. No selling of services or consultancy.
  • Sharing best practice within Retail Logistics but also looking for innovation and better practice from other industry sectors
  • A respected group championing the objectives of the industry and a source of counsel from external bodies 
  • A vibrant, common interest community through the creation of strong, new relationships – a place where members really want to come & participate 
  • Up and coming retail and supplier logisticians. The next generation of leaders
  • Anyone interested in enhancing their personal of business performance through greater use of external networks 

The Forum will be managed by an elected committee, comprising a nominated Chair and Vice Chair. The Committee will be supported by additional members of the Forum as necessary. Committee members will be expected to actively contribute to the Forum objectives in line with their area of expertise.

  • Develop and promote suitable forum events addressing topical issues
  • Networking
  • New communication channels – newsletter; social networking (To be developed)
  • Working Groups on specific topics of interest e.g. consolidation; warehouse automation, environment etc
  • Shadowing placements
  • Access to senior leaders and thought leaders
  • Benchmarking
  • Visits to leading edge retail logistics facilities
  • Sharing of best practice in addressing key business issues
  • Create links and develop mutual co-operation with other organisations.
  • Engage with academia when appropriate to promote research in line with sector issues.
  • Forge appropriate links with other CILT Forums
  • Thought-provoking master classes run by senior practitioners
  • Interaction with senior industry leaders and wider networking.
  • Retail Logistics specific communications channel - with a UK focus
  • Work shadowing programme and day placements in other non-competing organisations
  • Run a Retail Logistics convention to network, explore blue-sky thinking and to be inspired by presenters who have found success in a variety of ways
  • Better informed about our industry
  • Wider network you can call on for advice and guidance
  • Learn about other aspects of Retail Logistics you do not come across in their day to day job
  • See leading edge facilities to broaden your perspectives as to what can be achieved
  • Take greater control of your career development through access to tools, knowledge and skills, as well as the chance to interact with like-minded people.

Christopher Sturman (Joint Chair)
Jonathan Gorst (Joint Chair)
Andrew Mercer (Committee Member)
Michael Archer (Committee Member)
Emmanuel Sawyerr (Committee Member)
Darren Twiselton (Committee Member)
Kirsten Tisdale (Committee Member)
Paul Fieldhouse (Committee Member)

The best way to interact with senior people in the industry is to become part of the committee.

If you are interested in volunteering as part of the Retail Logistics Forum please contact us by emailing

m archer

Michael leads CHEP Europe’s focus on new reusable packaging solutions and on end-to-end grocery supply chain efficiency. He also chairs the Collaboration & Co-operation thematic Group for ALICE, focused on decarbonising freight transport across the EU. He is particularly interested in industry leadership: what are the critical few areas where progress is both imperative and cannot be delivered by individual companies acting alone?

P sainthouse

Paul has supported Ramco UK’s business development focus since 2017 on the reuse and resale of surplus capital assets, including vehicles, plant & machinery, and industrial equipment, finding new homes for end of use items. 

As a seasoned business growth adviser with management consultancy WLP, Paul is also a vocal champion of the circular economy and he has a keen interest in the food & drink supply chain, where he held senior positions running plc and independent businesses.

Darren image

Darren is Head of Managed Services at ZigZag Global, an award winning SaaS business that supports retailers and 3PLs globally with its returns management software and global carrier offering.

Prior to ZigZag, he has spent his career in roles across the Supply Chain with companies such as Urban Outfitters and Pets at Home.

Away from work Darren is a big fan of watching Northampton Saints and Manchester United or getting out on the golf course, all of which he has little time for due to a young family!

KirstenTisdale Black...

Kirsten Tisdale FCILT

Kirsten’s career has included logistics operations, business development, HO roles and consulting.

She has worked for NFC, now DHL, with clients such as Kellogg, Nestlé, Woolworth & Boots the Chemist, and for TNT Contract Logistics and PE Inbucon, before spending 12 years as an internal consultant for M&S working on projects spanning its supply chain operations. She established Aricia Limited in 2001.

Kirsten is a Fellow of CILT and a member of the Women in Logistics Forum Steering Group, as well as being a Retail Forum committee member.


TSUG Webinar video link, Factors affecting on-line share of retail demand & Kerbside capacity and changes in urban logistics, 05 December 2023 - View here

Focus articles

Focus Articles

  • Powering agility in Retail Logistics - April 2024 - View here
  • Changes in Grocery Logisitcs - Feb 2024 - View here
  • Kirsten Tisdale Focus Article Feb 2024 - View here
  • The Putin File, September 2023 - Chris Sturman - View here
  • February 2023 - Chris Sturman - View here
  • Potential for Rail article - Aug 2022 - View here
  • May 2022 - DIRFT Visit - View here
  • October 2019 - Managing Retail Returns - View here
  • September 2019 - Visit to Sainsbury's - View here
  • August 2019 - Clipper - Challenges and Changes -  View here
  • June 2019 - Retail, Food and Reverse Logistics - Visit to Sainsbury's - View here
  • April 2019 - Ted Baker visit -  View here
  • January 2019 - Newcold visit - View here


  • July 2018 - Delivering the Vampire Economy - View here
  • June 2018 - Visit to Superdrug e-commerce - View here
  • June 2018 - Retail and Circular Economy Research - View here
  • April 2018 - Optimised Fulfilment is Make of Break for Fashion - View here
  • February 2018 -  The Future of Online Retail - View here
  • January 2017 - In the era of omni-channel, retail supply chains must shift shape - View here
  • What is a shop? Evolution of the Retail Store – July 2016 – View here
  • Boots UK Supply Chain – Overview & Omnichannel – May 2016 – View here
  • Why Grocery Logistics Must be Effective and Efficient – January 2016 – View here
  • Disruptive Technology: Tomorrow’s Supply Chain Today – November 2015 – View here
  • Sainsbury’s Site Visit – November 2015 – View here
  • Delivery Drones: how far should we go? – October 2015 – View here
  • Preparation, Preparation, Preparation! – October 2015 – View here
  • Urban-Centric Logistics Solutions for Fashion and Lifestyle Retail – July 2015 – View here
  • Retail Logistics Forum – Christmas Message, December 2014 – View here 
  • Omni-channel – September 2014 – View here
  • Listening to Customers: the key to online e-retailing – July 2014 – View here
  • The New Rules of Retail Logistics – June 2014 – View here
  • The Complexity of Retail Logistics: Forum Launch - February 2014     View here
  • The New Retail Logistics Forum – January 2014 - View here
  • Retail Logistics Forum – Christmas Message, December 2014 – View here
  • The New Retail Logistics Forum - View here
  • The Complexity of Retail Logistics – Forum Launch - View here

Want to find out more?

If you would like to get involved with the CILT Retail Logistics Forum or have any questions then please contact the Forum Co-ordinator or the Forum Chairman.

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Earlstrees Court, Earlstrees Road, Corby
Northants, NN17 4AX
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© The Chartered Institute of Logistics and Transport