What is benchmarking?

If you’re looking to continuously improve your operations, raise your profit margins and increase productivity, benchmarking is one of the most potent tools available to not only help you achieve your goals but to keep on moving forward.

Why join CILT(UK) benchmarking?

No doubt you are already measuring the performance of every key aspect of your activities, but whatever data you report, you should never accept those numbers in isolation.

Why?

Because if you’re setting your own performance levels, how do you know that the 10% increase in efficiency you want to celebrate isn’t already lagging your competitors? 

When completing our benchmarking surveys, you’re submitting the performance of the critical areas of your business to be anonymously compared with those of your peers. The results will enable you to understand where the common standard lies and where you stand in comparison.

Latest industry news and exclusive networking

And to help further still, as a member of our benchmarking clubs you will receive the very latest industry news from our newsletters and have the exclusive opportunity to network in a confidential, friendly, non-competitive environment to learn, share and discuss best practices.

Our regular meetings often include a facility tour and Q&A by a fellow club member, sharing with you how they have achieved a high performance in certain areas, outline the benefits they’ve enjoyed, and explain how you can follow suit.

Everything is targeted specifically to help improve your profit and efficiency.

Apples with apples

Sometimes people tell us that they are their own business with their own niche, and they do not need to “be like” anyone else, or that we can’t compare a retailer with a haulier, or an international supply chain with a national one. And that’s understandable, but it betrays a misunderstanding of what lies at the heart of benchmarking.

We know that every business is unique, and the truth is that good, accurate benchmarking does not simply mean copying whatever your competitors do.

CILT benchmarking is designed to provide you with all the information you need to help you to stay in tune with industry developments and, crucially, ahead of your customers’ expectations.